GSOC Supervisor

Pinkerton•Redwood City, CA

About The Position

The GSOC Supervisor, assigned to one of Pinkerton’s largest global clients, provides vision and leadership for safety and security initiatives supporting the Global Security Operations Center. The role coordinates GSOC shift operations, including collecting intelligence and tracking threat activities that may directly or indirectly affect the company’s assets, people, and interests globally. The Supervisor also oversees team performance and supports training and coaching for new and existing personnel.

Requirements

  • Bachelor’s degree.
  • At least five years of GSOC supervision, law enforcement, and/or military experience specializing in investigations and intelligence collection within a corporate high-tech environment.
  • Developed investigative and analytical skills specific to a corporate high-tech environment.
  • Sound independent judgment and decision-making ability.
  • Ability to identify and protect confidential business information and critical assets.
  • Effective written, verbal, and presentation skills.
  • Ability to manage multiple projects simultaneously with competing priorities and deadlines.
  • Attention to detail and accuracy.
  • Ability to analyze complex situations and recommend solutions.
  • Client-oriented and results-driven approach.
  • Ability to serve as an effective team leader.
  • Computer skills, including Microsoft Office.

Nice To Haves

  • California Guard card.

Responsibilities

  • Represent Pinkerton’s core values of integrity, vigilance, and excellence.
  • Coordinate daily activities across the GSOC enterprise.
  • Supervise identification, investigation, and case management of incidents involving partner organizations.
  • Support investigations by collecting intelligence on external threats and internal incidents or issues, including theft, vandalism, and workplace violence.
  • Develop, manage, track, and maintain statistical and written reports and analyses of user threats, incidents, and investigations for management review.
  • Establish and maintain professional relationships with internal and external stakeholders, including law enforcement, public safety, intelligence, and investigative organizations.
  • Provide credible, timely, and actionable intelligence to operators and business decision-makers.
  • Provide intelligence supporting events and personal protection assignments, including executive protection.
  • Evaluate and monitor team-member performance and coordinate training and coaching for new and existing personnel.
  • Perform other duties as assigned.
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