GSOC Operator

Keelson Strategic•Reno, NV

8d•$38 - $42•Onsite

About The Position

The GSOC Operator is responsible for supporting security teams and management by using best practices to monitor, identify, analyze, and inform customers in real-time of the threat environment. The GSOC Operator is responsible for the detailed and accurate logging and dissemination of all security-related information in an efficient and professional manner using various communication methods. The successful candidate will have a passion for customer service, teamwork, and information management.

Requirements

Must have an interest in or experience in one or more of the following: Security, Executive Protection, Intelligence, Operations, Critical Incident Management, Corporate Security, Analytics, OSINT, or Research.
Must be proficient in Google Suite, Microsoft Office and other database systems.
Must be competent and comfortable working with email, document creation, and spreadsheet data entry.
Ability to search for specific information on the internet and provide source verification.
Read, analyze, and interpret general business periodicals, professional journals and technical procedures.
Ability to write reports and business correspondence.
Ability to compose clear, concise, and grammatically correct emails.
Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Maintain professional integrity and provide excellent customer service.
Ability to interpret instructions provided in various formats, including written, verbal, diagram, or schedule.
Ability to analyze situations, problem solve, and devise effective solutions.
Excellent organizational and time management skills.
Ability to handle high pressure situations and make sound decisions.
Ability to work independently and as part of a team, especially under pressure.

Nice To Haves

Familiarity with security operations or related fields is preferred.
Previous experience in law enforcement or military is an advantage but not required.
Problem solver, critical thinking skills, and have a self-motivated and curious approach to investigations.
A basic understanding of information security is desired.
Working knowledge of boolean queries, social media intelligence, and familiarity with accessing public records are a plus.

Responsibilities

Monitor for threats or potential obstacles to security teams by using threat detection intelligence tools and open source research.
Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services.
Dispatch emergency responses (fire, medical, bomb threat, active shooter, trespassers, surveillance detection, etc.) as requested by physical security teams.
Monitor multiple cameras and tracking software.
Confidently maneuver through various computer-based monitoring platforms including camera systems, access control systems, and alarm notification systems.
Maintain accurate security records within a centralized data management system.
Report time-sensitive security information to customers in a professional, succinct, and accurate manner via email, security logs, verbally, or text.
Use Open Source Intelligence (OSINT) best practices to find relevant information, validate sources, and disseminate threat information efficiently and effectively to customers.
Manage situations of a sensitive nature and maintain confidentiality.
Perform other duties as assigned.

Benefits

Base pay $38 - $42
Pay structure per shift includes built-in overtime in accordance with Nevada state and federal laws.
Shift length is 12 hours
Paid sick leave
Paid time off (PTO) accrual
Holiday pay for select holidays
Company 401(k) employer match
Medical, dental and vision coverage for the employee + their dependents
Health reimbursement arrangement
529 scholarship match
Paid time off for volunteer work
Yearly bonus program
Life insurance policy