GSA Rental Administration

Master's Transportation•Kansas City, MO

3h•$18 - $20•Onsite

About The Position

Master's Transportation is hiring a GSA Administration & Contract Specialist to support financial operations and Customer Service operations for its rental division. Based at the Kansas City headquarters, the position is 100% in-office and works with internal teams and external partners to maintain operational efficiency and client relationships. This is a full-time, non-exempt position reporting to the Director of Operations, with a stated salary range of $18–$20 hourly. The specialist enters reservations, contracts, extensions, returns, customer information, and supporting documents into multiple rental management systems; maintains accurate records; and audits GSA rental contracts for completeness, accuracy, and compliance. The role also supports reporting, quality control, process improvements, and branch personnel, and assists with training employees on contract procedures and documentation standards. There are no supervisory responsibilities. The work environment is an office. The employee may occasionally stand, walk, sit, handle or feel objects, tools, or controls, reach, climb stairs, talk, and hear, and may occasionally lift or move office products and supplies weighing up to 20 pounds.

Requirements

High school diploma or equivalent.
Strong attention to detail and organizational skills.
Ability to manage high-volume data entry while maintaining a high level of accuracy.
Proficiency in Microsoft Office, particularly Excel.
Strong analytical, communication, and problem-solving abilities.

Nice To Haves

Associate degree.
Previous administrative, contract auditing, rental industry, or data-entry experience.

Responsibilities

Enter GSA rental reservations, contracts, extensions, returns, and customer information into multiple rental management systems.
Ensure data is accurate and consistent across systems, and promptly update records when changes occur, including extensions, unit swaps, pricing adjustments, and contract modifications.
Upload and maintain required customer documentation and supporting files; monitor records for missing information and follow up with appropriate departments.
Maintain organized and accurate electronic customer and rental files.
Audit GSA rental contracts daily for accuracy, completeness, and compliance with company policies.
Verify rental rates, taxes, fees, mileage charges, fuel charges, and other billing components.
Ensure required signatures, insurance documentation, and supporting paperwork are obtained and properly filed.
Review completed GSA rentals to ensure contracts are closed correctly and invoiced accurately.
Identify and resolve discrepancies between contracts, billing records, and rental management systems; escalate issues requiring management review and assist with corrective actions.
Ensure rental agreements comply with company standards and procedures.
Generate reports identifying contract discrepancies, missing documentation, and data-entry errors.
Perform regular audits to ensure data integrity across systems and track and report trends related to contract errors and operational inefficiencies.
Assist management with process improvement initiatives and support compliance efforts by maintaining complete and accurate records.
Work with Operations, Customer Service, and Branch Management teams and communicate about contract discrepancies, missing documentation, and record updates.
Assist with training employees on contract procedures and documentation standards.
Support branch personnel with questions about contract processing and system requirements.