Growth Team Operations Coordinator
About The Position
The Appalachian Mountain Club (AMC), the nation’s oldest conservation and recreation organization, seeks a detail-oriented, highly organized Operations Coordinator to support the Growth Team’s financial and operational systems. The role works across AMC departments to keep the processes behind the organization’s work efficient and consistent. The ideal candidate creates order from complexity, is comfortable with ambiguity, values continuous improvement, and enjoys cross-departmental collaboration. The coordinator supports financial planning, forecasting, monthly reporting and analysis, weekly KPI and market-insight updates, expense coding, recordkeeping, and campaign performance reviews. The role also maintains visibility into Growth Team projects, requests, priorities, assignments, and deadlines; improves Airtable workflows and internal processes; and coordinates recurring strategic meetings and bi-annual in-person team events. AMC welcomes candidates who are passionate about outdoor recreation, conservation, and positive experiences for members, volunteers, and supporters. The organization states that every application is reviewed by people and that AI is not used to screen candidates or replace human judgment.
Requirements
- 2 to 4 years of applicable experience.
- Strong coordination and communication skills, with an interest in supporting projects and keeping teams aligned and on track.
- Clear, professional communication with colleagues at all organizational levels and across departments.
- Comfort learning and managing technology platforms such as Airtable, project management tools, spreadsheets, and reporting systems.
- Ability to manage multiple priorities, deadlines, and details with consistency and follow-through.
- Comfort working with budgets, financial data, KPIs, and reporting to identify trends and support decisions.
- Ability to coordinate stakeholders and keep projects moving from request through completion.
- A proactive, solutions-oriented approach to improving systems, workflows, and team effectiveness.
- Ability to navigate ambiguity, shifting priorities, and imperfect information.
- Commitment to outdoor recreation, conservation, and creating positive experiences for members, volunteers, and supporters.
Responsibilities
- Coordinate Growth Team budget and forecast cycles according to AMC’s annual timeline.
- Conduct monthly financial reporting and analysis to track the Growth Team’s progress against financial plans.
- Coordinate weekly metrics updates, including KPI results and market insights.
- Support financial reporting, expense coding, and recordkeeping for the Growth Team and CGO.
- Collect and coordinate KPI results for key campaigns, including mid-campaign updates and post-mortem reviews.
- Capture campaign learnings for use in upcoming campaigns.
- Maintain a shared view of upcoming projects, work, and deadlines across Growth Team departments.
- Capture, scope, prioritize, and assign new Growth Team requests from within the team and other AMC departments.
- Assist in optimizing Airtable workflows and structures to improve visibility and streamline team processes.
- Manage and develop updates to internal team processes to promote efficient project management and high-level deliverables.
- Schedule and manage recurring monthly meetings focused on strategic team updates, project highlights, cross-functional work, and KPI reporting.
- Assist in planning bi-annual in-person Growth Team events.
Benefits
- Health plan with generous employer contributions and optional vision and dental coverage.
- 100% employer-paid life insurance, AD&D insurance, and long-term disability insurance.
- Potential for annual compensation reviews commensurate with performance and effort.
- 403(b) retirement plan with 4% matching employer contributions and a vesting schedule; the benefit increases with tenure.
- Up to 4 weeks of paid time off and up to 11 paid company holidays at hire; this benefit increases with tenure.
- 30% discount on AMC merchandise.
- Free annual AMC membership.
- 10 free nights at AMC locations.
- Educational assistance.
- Pro deal discounts on equipment and gear.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
