Growth Strategist

Pilothouse Digital

18h

About The Position

At Pilothouse, Growth Strategists are the quarterbacks of client relationships—not traditional account managers. The role owns a portfolio of direct-to-consumer brands and defines strategy, sets priorities, and drives results across ecommerce channels including Meta, TikTok, Google, Email, CRO, Creative, Analytics, and Amazon. Success depends on identifying the most important problems to solve, developing clear plans, and aligning internal specialists around those plans. The position serves as the primary strategic advisor to clients, leading growth planning and execution while supporting client retention, expansion, and long-term partnership growth. The role also maintains pricing integrity and participates in commercial negotiations. This is an evergreen posting for current or future hiring needs; applying does not guarantee an immediate vacancy or interview. Pilothouse is a North American ecommerce growth agency that partners with consumer brands and manages tens of millions of dollars in monthly media spend across multiple channels. The anticipated base salary is CAD $100,000 per year, plus performance-based incentives, subject to the applicable compensation plan. Pilothouse is committed to providing an accessible recruitment process and invites candidates who need accommodations to communicate their needs.

Requirements

At least 5 years of experience in ecommerce, growth marketing, or digital strategy.
Experience leading client relationships in an agency, consulting, or in-house growth environment.
Strong understanding of attribution, measurement, and performance marketing fundamentals.
Ability to communicate confidently with founders, executives, and stakeholders.
Demonstrated ability to build strategic plans and drive cross-functional execution.
Strong commercial acumen and comfort discussing budgets, forecasts, and business outcomes.
Ability to influence teams and drive action without direct authority.

Responsibilities

Own client relationships and serve as the primary strategic advisor.
Develop and maintain growth strategies across multiple ecommerce channels.
Lead quarterly planning, forecasting, prioritization, and performance reviews.
Translate data, attribution insights, and market opportunities into actionable growth plans.
Align specialists across Media, Creative, Retention, CRO, and Analytics around a unified strategy.
Drive client retention, expansion, and long-term partnership growth.
Maintain pricing integrity and participate in commercial negotiations.
Challenge assumptions, identify risks early, and proactively solve problems before they affect performance.