Founding Growth & Operations Lead

Kinstead • New York, NY

15d • Hybrid

About The Position

Kinstead is building the AI-native operating system for independent healthcare, enabling nurse practitioners to launch and run their own clinics. We replace the fragmented, manual infrastructure behind healthcare with a single, intelligent system so clinicians can spend their time on care, not paperwork. This creates a new model of care, one where clinicians practice on their terms and patients get consistent, community-rooted care. We’re backed by Wisdom Ventures and founders and executives from Pomelo Care, Flatiron Health, Roivant, and PathAI on our mission to deliver better care.

We’re hiring a Founding Growth & Operations Lead to help build and scale a network of independent nurse practitioner-led clinics. You’ll own one of the most critical parts of the business: how clinicians go from signing up to running high-performing, growing practices and how that process becomes faster, more predictable, and scalable across a national network. You’ll operate at the center of the company, working across growth, operations, and product to turn early traction into a repeatable system. You’ll spend time in the field with clinicians as they launch and grow their practices, and translate what you see into the systems, workflows, and product that power the platform. We’re an AI-native company. You’ll help define what gets automated, what becomes product, and how we build an operating system that removes friction from care delivery. If you want to learn how to build and scale a healthcare company from 0 → 1 and beyond, this is that seat.

Requirements

• 2-3 years of management consulting or startup operator experience (preferred)
• Strong communication skills — you can explain complex things clearly and calmly
• High ownership — you take responsibility for outcomes, not just tasks
• Ability to work through ambiguity and figure things out as you go
• Comfort operating in a fast-moving environment where things change often

Nice To Haves

• Experience in healthcare operations, customer success, or startups
• Background as a practicing clinician
• Familiarity with insurance workflows, billing, or EHR systems
• Experience supporting small businesses or independent professionals

Responsibilities

• Launch and grow independent practices: partner with clinicians to build thriving, patient-serving businesses
• Run operations end-to-end: get into the details across credentialing, billing, scheduling, and workflows to make clinics actually run
• Build the engine that scales the company: turn what works on the ground into repeatable systems, playbooks, and product
• Drive the growth playbook: design and run experiments that accelerate how quickly clinics launch and grow
• Eliminate operational drag with AI: identify what should never be manual and build workflows and automations to replace it
• Stay close to the front lines: spend time in-market with clinicians and use those insights to shape how Kinstead operates

Benefits

• Competitive salary and meaningful early-stage equity as well as a performance-based bonus
• Health, vision, and dental benefits
• 401(k)
• Unlimited PTO
• Prime office location in Columbus Circle with regular team collaboration and lunches

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed