Growth Operations Associate

PagayaNew York, NY

About The Position

We are seeking a dynamic Growth Operations Associate to join Pagaya’s Growth team, focused on scaling new partnerships across priority asset classes including personal loans, auto, and point of sale financing. This is a high-visibility, high-impact role that sits at the intersection of strategy, operations, and executive storytelling. You will work closely with senior leaders across Growth, Onboarding, Product, Partnerships, and the Office of the President to translate strategic priorities into operational execution. The role is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, and is eager to take ownership in a scaling fintech platform.

Requirements

  • 4+ years of experience in top-tier consulting, ideally with exposure to financial services, fintech, or consumer lending/credit
  • Exceptional verbal and visual communication skills, with the ability to translate complex ideas into clear, structured narratives
  • Proven experience creating executive-ready presentation materials
  • Strong analytical and financial modeling skills (advanced Excel proficiency required)
  • Highly detail-oriented, with consistently accurate and high-quality output
  • Strong cross-functional collaborator with the ability to build relationships across teams and levels
  • Comfortable operating independently in a fast-paced, high-performance environment
  • Proactive, solutions-oriented mindset with strong problem-solving capabilities

Responsibilities

  • Own Executive-Level Communications
  • Build clear, structured, and compelling presentation materials for internal leadership and external partners
  • Craft tailored, executive-level narratives that communicate Pagaya’s value proposition
  • Support high-stakes meetings, partner reviews, and strategic planning sessions
  • Drive Strategy Execution & Operations
  • Translate Growth strategy into actionable operating plans, measurable objectives, and day-to-day execution
  • Track progress against strategic priorities, identify risks, and drive accountability across stakeholders
  • Embed strategic priorities into day-to-day execution across asset classes (Personal Loans, Auto, Point of Sale)
  • Strengthen Growth Operations
  • Maintain prospect coverage maps
  • Coordinate cross-functional cooperation across Growth, Onboarding, Product, Partnerships, Research and other stakeholders
  • Establish structured communication frameworks across internal and external stakeholders
  • Optimize Processes
  • Identify operational bottlenecks and propose scalable solutions
  • Improve workflows, reporting structures, and operating cadence
  • Increase efficiency and effectiveness across the Growth organization
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