d)- US

Pliant•New York, NY

5d•$75,000 - $110,000•Hybrid

About The Position

Pliant is looking for a Growth Operations Analyst to help run the engine behind their US outbound motion. The role is a foundational operations position within the Growth organization, designed to evolve from execution to owning outbound operations. You will support the US Sales team by maintaining CRM data, building and cleaning lead lists, and producing performance reports. The role focuses on Direct Sales and Travel, with potential expansion into Insurance and event-driven campaigns. This is a hybrid position based in New York City with the option to move to fully remote after six months based on performance.

Requirements

1–3 years of experience in sales or revenue operations, business operations, consulting, finance, or a fast-paced startup
Comfort working in spreadsheets and CRM tools (HubSpot, Salesforce, or similar)
Strong attention to detail and a high bar for data quality
Ownership skills
Coachability and ability to act on feedback
Clear written and verbal communication
Comfort working with sales leaders and reps
Curiosity about AI and automation

Nice To Haves

Experience with tools like Clay, Amplemarket, or Claude

Responsibilities

Build, enrich, and qualify target account and contact lists for outbound campaigns and industry conferences
Score and segment accounts against the ideal customer profile
Keep lists deduplicated and consistent within the CRM
Monitor sequence enrollment, bounces, opt-outs, and activity logging, and fix data gaps
Extend outbound hygiene from BDRs to AE pipeline hygiene
Own the data behind weekly US sales reporting and turn recurring questions into repeatable reports
Document workflows and help roll out and administer new tools
Run and improve AI-powered workflows and work with the AI Unit to automate repetitive tasks