Senior Product Manager Growth (f/m/d)

Trusted Shops SE
•Hybrid

About The Position

Trusted Shops creates digital trust between people, businesses, and AI Agents. The company’s solutions help consumers make confident online decisions and help businesses build trust, strengthen customer relationships, and grow sustainably. With around 700 colleagues across Europe, Trusted Shops serves more than 25,000 online shops and over 40 million consumers in its Community of Trust. As a Senior Product Manager Growth on the Consumer Membership Team, you will identify, validate, and scale opportunities that drive sustainable growth for the consumer business and create value for consumers. You will own parts of the growth agenda end to end, uncover opportunities across the consumer journey, develop and test hypotheses, and scale approaches that demonstrate impact. The role works across product, customer experience, data, technology, marketing, and commercial strategy, partnering with a dedicated product team and colleagues across the organization to achieve measurable outcomes. The position is based in Cologne with hybrid work or in Berlin remotely, and is offered as a permanent, full-time contract.

Requirements

  • Several years of Product Management experience, ideally in Growth, Conversion, Retention, Engagement, or Monetization.
  • A proven track record of delivering measurable business results.
  • Strong experience with experimentation and analytics for product decisions, including defining hypotheses, KPIs, and success criteria.
  • Excellent product judgment and analytical thinking.
  • Ability to thrive in ambiguity and turn ideas into action.
  • Strong stakeholder management and communication skills in English.
  • An entrepreneurial mindset and a passion for finding new growth opportunities.

Responsibilities

  • Own growth outcomes by defining ambitious goals and translating them into a focused product and experimentation strategy with measurable KPIs.
  • Identify opportunities across acquisition, activation, engagement, retention, conversion, and monetization using quantitative data, customer insights, market trends, and experimentation.
  • Build and prioritize a growth roadmap, balancing quick experiments with larger strategic bets.
  • Develop hypotheses, design experiments, evaluate results, and use learnings to decide what to iterate, scale, or stop.
  • Turn successful experiments into scalable products, sustainable capabilities, and customer experiences.
  • Partner with Engineering, Design, Data, Marketing, and Commercial teams to move opportunities into execution and align teams around outcomes.
  • Develop a deep understanding of customers by combining behavioral data with qualitative research to identify needs, motivations, and friction points.
  • Define success metrics, evaluate impact, and use data to distinguish signal from noise.
  • Explore new propositions, business models, customer journeys, and product opportunities that could unlock additional growth.
  • Provide product leadership by structuring ambiguous problems, communicating clearly with stakeholders, challenging established thinking, and helping raise the bar for product management.

Benefits

  • Hybrid work combining flexible remote work with team time in the Cologne office; on-site days depend on location.
  • Workation, temporarily working from a destination of choice within the EU, Iceland, Liechtenstein, or Norway.
  • 28 vacation days.
  • 2.5 additional days off at Christmas, New Year's Eve, and Carnival.
  • Buddy program with an experienced trustee.
  • Individual learning and development opportunities, including internal and external trainings and e-learnings.
  • Team and unit events.
  • Health Pass with free online and offline sports, fitness, and health courses.
  • Permanent contract.
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