Growth Account Executive, VC Investors

Carta • San Francisco, NY

7d

About The Position

Carta is seeking Growth Account Executives to own and grow portfolios of existing customers. The role involves upselling existing products, cross-selling additional features, and aligning existing contracts with current pricing standards. Growth Account Executives learn about customers’ business plans and recommend features that support their desired business outcomes. They collaborate with teams across the company, including product, marketing, and support, to expand customer relationships and help customers maximize value from Carta’s platform and services.

Requirements

• 3–5 years of experience supporting financial practices or financial software solutions in a quota-carrying sales function.
• Proven ability to build and manage customer account relationships in an existing or new sales role.
• Consistently meet or exceed sales targets month over month and quarter over quarter.
• Experience building and maintaining a detailed, accurate pipeline of sales opportunities in a CRM tool.
• Be proactive, self-motivated, persuasive, and collaborative, with innovative ideas to inspire customer expansion.
• Be comfortable with uncertainty and eager to learn and build knowledge in unfamiliar areas.

Nice To Haves

• Prior experience working in venture capital or private equity.
• Experience working with Salesforce.

Responsibilities

• Identify ways for customers to engage further with Carta products, with a focus on growth.
• Identify and close upsell opportunities for capabilities that improve customers’ operations.
• Use technology to proactively engage customers at scale about Carta’s value.
• Negotiate renewal outcomes that work for both the customer and Carta.
• Understand customer needs and help customers maximize value from Carta’s platform and services while supporting strong user engagement.
• Build relationships with decision-makers within customer accounts and develop Carta advocates.
• Collaborate on customer issues and assist with their resolution.
• Engage customers to serve as references.
• Offer proactive advice on best practices and creative product solutions to help customers value Carta.

Benefits

• Equity for all full-time roles.
• Exceptional benefits.
• Commissions plans for applicable roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed