Growth Account Executive, VC Investors

Carta•San Francisco, CA

7d•$164,000 - $200,000

About The Position

Carta is hiring Growth Account Executives to own and grow portfolios of existing customers. The role focuses on upselling products, cross-selling features, and bringing existing contracts in line with current pricing standards. Growth Account Executives learn customers’ business plans and recommend features that help them meet their business outcomes, collaborating with internal teams to expand customer relationships.

Requirements

3–5 years of experience supporting financial practices or financial software solutions in a quota-carrying sales function.
Proven ability to build and manage customer account relationships in an existing or new sales role.
Consistently meet or exceed sales targets month over month and quarter over quarter.
Experience building and maintaining a detailed, accurate pipeline of sales opportunities in a CRM tool.
Proactive, self-motivated, persuasive team player with innovative ideas to inspire customer expansion.
Comfort with uncertainty and eagerness to learn and build knowledge in unfamiliar areas.

Nice To Haves

Prior experience in venture capital or private equity.
Experience working with Salesforce.

Responsibilities

Proactively identify opportunities for customers to engage further with Carta, with a focus on growth.
Identify and close upsell opportunities for additional capabilities that improve customers’ operations.
Use technology to proactively engage customers at scale and communicate Carta’s value.
Negotiate renewal outcomes that work for both the customer and Carta.
Understand customer needs and help them maximize value from Carta’s platform and services while supporting strong user engagement.
Build relationships with decision makers in customer accounts and develop Carta advocates.
Collaborate on customer issues and assist with resolution.
Engage customers to serve as references.
Offer advice on best practices and creative product solutions to help customers get the most from Carta.
Collaborate with the team, product, marketing, and support to drive expansion of existing customer relationships.