Group Sales Manager

GATE HR • Ponte Vedra Beach, FL

7d • Onsite

About The Position

Ponte Vedra Inn & Club and The Lodge & Club are seeking an experienced, results-driven Group Sales Manager to generate group room revenue, develop new business, and strengthen client relationships across both resort properties. The manager prospects, solicits, negotiates, and secures group business and manages assigned accounts throughout the sales cycle. The role works closely with Conference Services, Catering, Revenue Management, Reservations, and Resort Operations to achieve revenue objectives and ensure a seamless transition from sales to program execution.

The position involves developing and securing group business in assigned markets and segments; managing client accounts; preparing proposals and contracts; conducting property tours; representing the resorts at industry and client events; maintaining accurate CRM and sales records; meeting revenue and activity goals; and coordinating contracted groups with relevant teams. The role also requires comprehensive knowledge of both resorts and ongoing client contact to support satisfaction, retention, and future business.

Requirements

• Demonstrated success in prospecting, relationship development, contract negotiation, and achieving revenue goals.
• Excellent written, verbal, presentation, negotiation, and interpersonal communication skills.
• Strong organizational and time-management skills, with the ability to manage multiple accounts and opportunities simultaneously.
• Ability to work independently and contribute to a collaborative team environment.
• Fluency in reading, writing, and speaking English.
• Ability to travel for client meetings, sales calls, tradeshows, networking events, sales missions, and other business development activities.
• Ability to stand and walk for extended periods during events and site inspections.
• Ability to work indoors and outdoors in varying weather and environmental conditions.
• Ability to lift, carry, and move items weighing up to 50 pounds.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on business demands and client schedules.

Nice To Haves

• College degree in Hospitality Management, Business, Marketing, or a related field; equivalent experience will be considered.
• Three to five years of group sales experience within luxury hotels, resorts, or comparable hospitality environments.
• Experience with Delphi, Salesforce CRM, or similar sales management platforms.

Responsibilities

• Develop, solicit, and secure new group business in assigned markets and segments, maximizing guestroom, meeting space, food and beverage, and ancillary revenue.
• Manage assigned accounts and develop relationships with meeting planners, corporate clients, associations, incentive organizations, and group customers.
• Prospect through sales calls, email and telephone outreach, networking, sales missions, presentations, and other business development activities.
• Respond to inquiries and follow up consistently to convert qualified opportunities into confirmed business.
• Prepare client-focused proposals, presentations, contracts, and sales correspondence.
• Negotiate group agreements and close business while balancing client expectations, revenue goals, and property availability.
• Manage guest room blocks and meeting space allocations accurately.
• Conduct property tours and site inspections showcasing accommodations, meeting facilities, amenities, and services.
• Represent the resorts at tradeshows, conferences, networking events, client functions, and other business development opportunities.
• Maintain accurate account information, activity records, correspondence, production data, and pipeline information in CRM and sales management systems.
• Meet or exceed quarterly and annual revenue and activity goals.
• Monitor market trends, competitive activity, account developments, and emerging opportunities.
• Coordinate timely and accurate turnover of contracted groups to Conference Services and operational departments.
• Maintain client contact after the sale and while groups are on property to support satisfaction, retention, and future business.
• Collaborate with Conference Services, Catering, Revenue Management, Reservations, Resort Operations, and other departments.
• Maintain comprehensive knowledge of both resorts’ accommodations, meeting facilities, amenities, services, and operational capabilities.
• Perform other duties and special projects as assigned.

Benefits

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary uniform dry-cleaning services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed