Group Sales Manager

AccorHotel • New York, NY

2d • $90,000 - $95,000 • Onsite

About The Position

Sofitel New York is seeking a proactive Group Sales Manager to promote and sell the services of its luxury four-star hotel, maximizing room and banquet revenue through phone solicitation, in-person meetings, trade shows, and other sales activities. The role represents the hotel to prospective clients and customers seeking rooms, meeting space, food and beverage service, and in-house audiovisual services. It qualifies and responds to sales inquiries promptly and develops new business by researching prospects with sales tools such as Delphi, reader board services, and Cvent.

The Group Sales Manager plans and conducts site visits, prepares proposals and sales plans, and works toward established revenue and room-night goals. The role collaborates with hotel departments to ensure requested services are delivered, and assists the Director of Sales and Marketing with the annual budget and marketing plan. Developing new business, cultivating target accounts, community outreach, and industry involvement are important parts of the role.

The manager works with the Director of Sales and Marketing and other team members to ensure Sales Department coverage, handle allocated unsolicited leads, coordinate booking details, and manage relationships with accounts and Global Sales Partners. The role also maintains accurate and current account information and history in Delphi. This is a full-time, on-site position; it is not remote or hybrid.

Requirements

• At least two years of sales experience in an upscale or luxury hotel.
• Experience with Delphi FDC and Cvent.
• Must be legally eligible to work in the United States; the hotel cannot assist with obtaining work authorization documents.
• Professionalism in appearance and manner, self-starter attitude, and ability to take ownership of work.
• Ability to present data effectively, make decisions, and meet deadlines.
• Exceptional negotiation and closing skills.
• Strong organization and analytical skills for internal and external client and vendor communication.
• Ability to give professional verbal and written presentations to groups of varying sizes.
• Ability to work as a team player.

Nice To Haves

• Experience with PowerPoint, Excel, and Opera.
• Comfort and skill prospecting through LinkedIn Navigator and related platforms.
• Ability to communicate in French.

Responsibilities

• Promote and sell hotel services to maximize room and banquet revenue through phone solicitation, in-person meetings, trade shows, and other sales activities.
• Represent the hotel to prospective clients and customers seeking rooms, meeting space, food and beverage service, and in-house audiovisual services.
• Qualify and respond to sales inquiries in a timely manner.
• Research prospects and develop new business opportunities using sales tools such as Delphi, reader board services, and Cvent.
• Plan and conduct site visits, develop proposals and sales plans, and meet or exceed established revenue and room-night goals.
• Coordinate with other departments to ensure requested services are provided to clients and guests.
• Assist the Director of Sales and Marketing with the annual budget and marketing plan.
• Uncover new business and cultivate target accounts; participate in community outreach and industry activities.
• Help ensure adequate Sales Department coverage, field allocated unsolicited leads, and coordinate booking details.
• Manage relationships with accounts and Global Sales Partners, and keep account information and history in Delphi current and accurate.

Benefits

• Employee Discount Travel Program
• Quarterly and annual bonus potential
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow with the Company
• Opportunity to make a difference through Corporate Social Responsibility activities, such as Planet 21

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed