Group Medicare Communications Professional

Humana•Indianapolis, IN

4d•$59,300 - $80,900•Remote

About The Position

The Group Medicare Communications Professional 2 collaborates with internal and external parties to produce standard and customized print materials for Group Medicare employer audiences. The work is varied and frequently requires interpreting information and independently determining appropriate courses of action. The role works with internal and external partners to define print-material strategy and objectives for each Group Medicare employer. It coordinates production and mailing of preformatted and customized publications, primarily pre-enrollment materials, and collaborates with vendor management, print vendors, and designers. The professional also consults internal partners and external employer groups on operational recommendations and best practices, including occasionally ambiguous situations. The role requires understanding department, segment, and organizational strategies and operating objectives, and following established CMS- and Humana-driven guidelines and procedures. This is a remote position with a Monday–Friday schedule from 8:00 AM to 5:00 PM EST. Occasional travel to Humana offices for training or meetings may be required. Home employees must have internet service meeting the stated minimum speeds and a dedicated workspace that protects member PHI/HIPAA information.

Requirements

At least 2 years of experience working with external partners and leading meetings with external partners.
At least 2 years of experience with printed communications, proofreading, and/or graphic design.
Ability to provide internal and external guidance and influence outcomes.
Excellent verbal and written communication skills.
Advanced grammar skills.
Strong attention to detail.
Superior time-management behaviors and the ability to meet complex deadlines.

Nice To Haves

Bachelor's degree or equivalent.
Humana Group Medicare experience.
Proficiency in Microsoft Excel and Adobe Pro.

Responsibilities

Collaborate with internal and external partners to define print-material strategy and objectives for each Group Medicare employer.
Coordinate production and mailing of preformatted and customized publications, primarily pre-enrollment materials.
Collaborate with internal vendor management, print vendors, and designers.
Consult internal partners and external employer groups on operational recommendations and best practices.
Understand department, segment, and organizational strategies and operating objectives, including their connections to related areas.
Make independent decisions about daily work methods, seeking guidance when needed.
Follow established guidelines and procedures driven by CMS and Humana.