group manager, Integrated Marketing Operations

Starbucks•Seattle, WA
•Onsite

About The Position

Starbucks is seeking an experienced project and program management leader to join its Go-to-Market Operations team in Seattle. This role drives program management strategy for cross-functional marketing execution from strategy and planning through execution and measurement. It facilitates collaboration, provides visibility through timely communications and operational reporting, optimizes creative agency relationships, and identifies opportunities to improve processes. The position supports marketing teams in bringing campaigns to market across GTM planning and social, paid, earned, and owned channels, as well as process improvement. The Group Manager leads a team of project managers responsible for key seasonal and innovation marketing programs and projects. The role ensures project plans, milestones, and financial parameters are maintained and that projects are delivered effectively to achieve business objectives. It also partners with marketing leadership and cross-functional teams to develop clear visions, business cases, and program charters. The position is onsite four days a week.

Requirements

  • 8+ years managing complex, large-scale, cross-functional initiatives involving continuous process improvement, change management, and information technology components.
  • 8+ years of Marketing Operations experience in large, matrixed organizations.
  • 5+ years of experience working with or within a creative agency setting, supporting large brands and strategic marketing campaigns from initiation through execution.
  • 8+ years of demonstrated success managing a large team of project managers in program and project management and/or agency management.

Nice To Haves

  • Familiarity with project management tools such as Workfront.

Responsibilities

  • Lead a team of project managers responsible for executing seasonal and innovation marketing programs and projects.
  • Develop and maintain project plans, ensuring schedule milestones and financial parameters are met and projects support business objectives.
  • Recommend and implement continuous process improvements to improve efficiency and quality.
  • Collaborate with marketing leadership and cross-functional partners to develop clearly articulated visions, business cases, and program charters.
  • Drive cross-functional marketing execution from strategy and planning through execution and measurement.
  • Facilitate cross-functional collaboration and provide visibility through timely communications and operational reporting.
  • Optimize creative agency relationships and identify opportunities to continuously improve processes.
  • Support marketing campaigns across GTM planning and social, paid, earned, and owned channels.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave.
  • Family expansion reimbursement.
  • Paid vacation from date of hire.
  • Sick time accrued at 1 hour for every 25 hours worked.
  • Eight paid holidays and two personal days per year.
  • 401(k) retirement plan with employer match for eligible partners.
  • Discounted company stock program (S.I.P.).
  • Starbucks equity program (Bean Stock).
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care.
  • DACA reimbursement.
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