group manager, Integrated Marketing Operations
About The Position
Starbucks is seeking an experienced project and program management leader to join its Go-to-Market Operations team in Seattle. The role drives program management strategy for cross-functional marketing execution from strategy and planning through execution and measurement. It facilitates collaboration, provides timely communications and operational reporting, optimizes creative agency relationships, and identifies opportunities for process improvement. The position supports marketing teams bringing campaigns to market across go-to-market planning and social, paid, earned, and owned channels. The Group Manager leads a team of project managers responsible for seasonal and innovation marketing programs and projects. The role ensures project plans, milestones, financial parameters, and delivery support business objectives, while working with marketing leadership and cross-functional partners to articulate visions, business cases, and program charters.
Requirements
- 8 or more years managing complex, large-scale, cross-functional initiatives involving continuous process improvement, change management, and information technology components.
- 8 or more years of Marketing Operations experience in large, matrixed organizations.
- 5 or more years working with or within a creative agency setting, supporting large brands and strategic marketing campaigns from initiation through execution.
- 8 or more years of demonstrated success managing a large team of project managers in program and project management and/or agency management.
Nice To Haves
- Familiarity with project management tools such as Workfront.
Responsibilities
- Lead a team of project managers executing seasonal and innovation marketing programs and projects.
- Develop and maintain project plans, ensuring schedule milestones and financial parameters are met and projects are delivered effectively to achieve business objectives.
- Recommend and implement continuous process improvements to improve efficiency and quality.
- Collaborate with marketing leadership and cross-functional partners to develop clearly articulated visions, business cases, and program charters.
- Support cross-functional marketing execution from strategy and planning through execution and measurement.
- Facilitate cross-functional collaboration and provide timely communications and operational reporting.
- Optimize creative agency relationships and identify opportunities to continuously improve processes.
Benefits
- Medical, dental, and vision insurance.
- Basic and supplemental life insurance and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave.
- Family expansion reimbursement.
- Paid vacation from date of hire.
- Sick time accrued at 1 hour for every 25 hours worked.
- Eight paid holidays and two personal days per year.
- 401(k) retirement plan with employer match for eligible partners.
- Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
- Incentivized emergency savings and financial well-being tools.
- Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care and DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
