Residential Group Home Lead | Full-Time

CHALLENGE ENTERPRISES OF NORTH FLORIDA INC•Orange Park, FL
•$41,600 - $41,600•Onsite

About The Position

Challenge Enterprises of North Florida, Inc. is seeking a dependable and compassionate Group Home Lead to support the daily operations of its residential group homes at Austrian Court and Hemlock Court in Fleming Island and Middleburg, Florida. The Group Home Lead works closely with the Group Home Supervisor, serves as the supervisor’s backup, and balances hands-on resident support with leadership and administrative responsibilities. The role requires schedule flexibility to meet the needs of the homes, including scheduled shifts, staffing coverage, emergencies, and on-call support. The position supports residents’ health, safety, daily living, community participation, and personal goals while helping ensure compliance with agency and regulatory standards. Responsibilities include staff support and training, resident appointments and transportation, medication and record review, audits, documentation, financial tasks, community activities, and maintaining a clean and safe home environment. The role involves communication with residents, staff, families, medical professionals, Waiver Support Coordinators, community partners, and volunteers.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in a nonprofit human services setting providing services to individuals with intellectual and developmental disabilities.
  • Proven leadership skills and supervisory experience.
  • Ability to pass required background screenings and maintain a satisfactory 3-year driving record.
  • Ability to maintain required certifications and training, including First Aid, CPR, Medication Administration and Validation, HIV/Infection Control, Zero Tolerance, and other APD-required training.
  • Ability to travel throughout the community, transport residents, attend professional appointments, and participate in required training.
  • Ability to communicate professionally in writing and verbally and maintain an alternative communication method when needed.
  • Successful completion of the required 60-day training period.
  • Strong leadership and supervisory skills to guide and support staff.
  • Compassion, patience, and respect when supporting individuals with intellectual and developmental disabilities.
  • Strong verbal and written communication skills.
  • Ability to use de-escalation techniques and adapt communication methods to individual needs.
  • Strong organization, documentation, and recordkeeping skills.
  • Comfort with financial monitoring, budgeting, reconciliation, and resident funds.
  • Proficiency with computer applications, email, electronic timekeeping, and electronic health records.
  • Flexibility, dependability, and responsiveness to changing residential needs.
  • Professional judgment, personal integrity, and commitment to confidentiality.

Nice To Haves

  • Three years of experience in a nonprofit human services setting providing services to individuals with intellectual and developmental disabilities is preferred.

Responsibilities

  • Serve as backup to the Group Home Supervisor and provide leadership support across both residential homes.
  • Work scheduled shifts and provide staffing coverage as needed to maintain continuity of care.
  • Be available for emergencies and adjust the work schedule when home, resident, or staffing needs require additional support.
  • Support staff training and reinforce expectations related to resident care, appearance, safety, and daily routines.
  • Communicate cooperatively with supervisors, staff, families, community partners, and volunteers.
  • Follow agency policies and applicable governing standards, including CMS, AHCA, Qlarant, iBudget, and APD requirements.
  • Assist with emergency supply, First Aid kit, and individual resident emergency kit requirements.
  • Immediately report medication errors and critical or non-critical incidents to the Group Home Supervisor.
  • Serve as a mandated reporter for suspected or witnessed abuse or neglect.
  • Participate in annual licensing reviews and audits conducted by governing agencies.
  • Support residents with activities of daily living, including cooking, cleaning, grooming, hygiene, and dressing.
  • Schedule, attend, and document resident appointments; provide accurate information to medical professionals; and follow through on medical instructions.
  • Transport residents to appointments, community activities, emergency rooms, walk-in care, and other approved locations.
  • Maintain detailed resident medical records and support residents during physical, behavioral, emotional, or medical concerns while maintaining dignity and person-centered care.
  • Review Therap T-Logs and S-Comms daily and maintain accurate electronic documentation.
  • Assist with monitoring and auditing Medication Administration Records, controlled medication counts, medication destruction records, and resident medications.
  • Maintain accurate documentation related to resident services, medical care, incidents, activities, and required records.
  • Use electronic timekeeping and electronic health record systems accurately and consistently.
  • Assist with resident financial records, bank statement reconciliation, receipts, petty cash, room and board payments, budgeting, and other financial obligations.
  • Review financial records for accuracy and communicate budget or financial concerns to residents and staff when appropriate.
  • Assist with preparation of the annual licensing application and required documentation.
  • Advocate and communicate with Waiver Support Coordinators regarding resident needs.
  • Help develop a monthly calendar of resident-selected activities that are age appropriate, reasonable, and financially appropriate.
  • Participate in community activities with residents and support meaningful inclusion.
  • Use appropriate communication methods, including visual or written supports and basic sign language when needed until an interpreter is available.
  • Attend formal, informal, and in-service training required for professional development and APD compliance.
  • Assist with menu implementation, grocery shopping, and maintaining a clean and safe home environment.
  • Follow agency policies, procedures, confidentiality expectations, and professional standards, and perform additional duties as assigned.
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