Group Event Management Intern

Theodore Roosevelt Medora Foundation•Medora, ND

1d•Onsite

About The Position

The Group Event Management Intern assists the Theodore Roosevelt Medora Foundation’s Group Event Services team with planning and executing events. The role involves hands-on support for onsite events, serving as a liaison to groups, providing guest service, and learning about the TRMF destination. The position is primarily office-based, with frequent visits to locations and venues in and around Medora and occasional exposure to outdoor weather. The intern will spend 75% of their time in Medora from June through September. Occasional evening and weekend hours may be required to support events and outreach activities. The position has no supervisory responsibilities.

Requirements

High school diploma or GED.
Actively enrolled in and attending a hospitality, tourism, event management, or equivalent program at an accredited community college or university.
Excellent verbal and written communication skills.
Excellent organizational skills and meticulous attention to detail.
Excellent interpersonal and customer service skills.
Excellent time management skills.
Proficiency in Microsoft Office Suite.
Ability to respond to problems and assist clients calmly, courteously, and helpfully.
Ability to work at a fast pace.
Ability to learn computer systems for event management, lodging reservations, and event ticketing.

Nice To Haves

Experience in customer service, retail, catering, event management, hotel operations, or a similar area.

Responsibilities

Participate in event planning, execution, and onsite events.
Participate in decision-making processes related to the Group Events department.
Use cloud-based systems to enter data and organize, facilitate, and coordinate group trips or events in Medora.
Enter lodging room lists accurately and on time, and update them as needed.
Answer telephone calls and email messages, field questions, and communicate changes and cancellations to relevant departments.
Provide clients with accurate information and resources about TRMF and Medora.
Assist with opening and closing event venues and ensure they are properly set up and ready, including preparing, checking, and troubleshooting audio/visual equipment.
Perform general office duties.
Participate in workplace safety meetings.
Promote events and services by providing guests with enthusiastic and accurate information.
Maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
Perform other related duties as required.