Group Assistant Human Resources Manager

Kerten Hospitality • Lebanon, PA

1d

About The Position

The Group Assistant Human Resources Manager supports Kerten Hospitality’s People Services department in coordinating and monitoring HR operations at the corporate level and across group properties. The role supports group-wide recruitment, internship programs, employee onboarding and offboarding, property HR teams, HR reporting, manpower planning, and HR budget monitoring. It also assists with implementing HR policies, employee engagement initiatives, and group-wide People Services projects, and prepares reports and updates for the Head of People Services.

The position requires hospitality industry experience, preferably in hotels, resorts, or hospitality groups, and a collaborative, service-oriented approach. Kerten Hospitality describes its work as rooted in ESG, locality, sustainability, innovation, and meaningful collaborations that support community growth.

Requirements

• Hospitality industry experience is mandatory, preferably within hotels, resorts, or hospitality groups.
• Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.
• Minimum 3–5 years of relevant HR experience within the hospitality industry.
• Previous experience in recruitment, internship management, and HR operations.
• Good understanding of hotel manpower planning, staffing structures, and HR budget monitoring.
• Strong reporting and analytical skills, with proficiency in Microsoft Excel and PowerPoint.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and coordinate effectively with different property teams.
• Proactive and detail-oriented, with the ability to work independently while supporting the Head of People Services.
• Good knowledge of HR policies, employee lifecycle processes, and applicable labor regulations.
• Strong hospitality mindset with a collaborative and service-oriented approach.

Nice To Haves

• Experience coordinating with multiple properties or hotel HR teams is an advantage.

Responsibilities

• Assist the People Services department in coordinating and monitoring HR operations at corporate level and across group properties.
• Support group-wide recruitment activities in alignment with approved manpower plans and operational needs.
• Coordinate internship programs, including student recruitment, placements, and follow-up with property HR teams.
• Build and maintain relationships with hospitality schools, universities, and tourism institutions.
• Support and monitor employee onboarding and offboarding processes across properties.
• Provide daily operational support to property HR teams to promote consistency with group policies and standards.
• Collect, review, and consolidate monthly HR reports, including headcount, recruitment, turnover, and other HR KPIs.
• Assist in reviewing property manning levels, staffing requirements, and manpower allocation.
• Support monthly HR budget reviews, payroll cost monitoring, and manpower cost analysis.
• Follow up on HR action plans, operational requirements, and outstanding matters across properties.
• Assist in implementing HR policies, employee engagement initiatives, and group-wide People Services projects.
• Prepare HR reports, presentations, and updates for the Head of People Services.

Benefits

• Competitive compensation package tailored to experience.
• Opportunities for career advancement within the organisation.
• Inclusive workplace that encourages collaboration.
• Opportunity to work with people who share the organisation’s values and purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level