Assistant Group Human Resources Manager

Kerten Hospitality • Lebanon, PA

1d

About The Position

The Assistant Group Human Resources Manager supports the People Services department in coordinating and monitoring HR operations at the corporate level and across all group properties. The role supports group-wide recruitment, internship programs, employee onboarding and offboarding, property HR teams, HR reporting, manpower planning, and budget monitoring. It also assists with implementing HR policies, employee engagement initiatives, and group-wide People Services projects, and prepares reports and updates for the Head of People Services.

Requirements

• Hospitality industry experience is mandatory, preferably within hotels, resorts, or hospitality groups.
• Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field.
• 3–5 years of relevant HR experience within the hospitality industry.
• Previous experience in recruitment, internship management, and HR operations.
• Good understanding of hotel manpower planning, staffing structures, and HR budget monitoring.
• Strong reporting and analytical skills, with proficiency in Microsoft Excel and PowerPoint.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and coordinate effectively with different property teams.
• Proactive, detail-oriented, and capable of working independently while supporting the Head of People Services.
• Good knowledge of HR policies, employee lifecycle processes, and applicable labor regulations.
• Strong hospitality mindset with a collaborative and service-oriented approach.

Nice To Haves

• Experience coordinating with multiple properties or hotel HR teams is an advantage.

Responsibilities

• Assist the People Services department in coordinating and monitoring HR operations at the corporate level and across all group properties.
• Support group-wide recruitment activities, ensuring alignment with approved manpower plans and operational needs.
• Coordinate internship programs, including student recruitment, placements, and follow-up with property HR teams.
• Build and maintain relationships with hospitality schools, universities, and tourism institutions.
• Support and monitor employee onboarding and offboarding processes across all properties.
• Provide daily operational support to property HR teams, ensuring consistency with group policies and standards.
• Collect, review, and consolidate monthly HR reports, including headcount, recruitment, turnover, and other HR KPIs.
• Assist in reviewing property manning levels, staffing requirements, and manpower allocation.
• Support monthly HR budget reviews, payroll cost monitoring, and manpower cost analysis.
• Follow up on HR action plans, operational requirements, and outstanding matters across properties.
• Assist in implementing HR policies, employee engagement initiatives, and group-wide People Services projects.
• Prepare HR reports, presentations, and updates for the Head of People Services.

Benefits

• Competitive compensation: a rewarding package tailored to experience.
• Career growth opportunities within the organisation.
• An inclusive workplace that encourages collaboration.
• Work with passionate people who share the company's values and purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level