Groundskeeper- Livano Kemah

Gallery Residential•Kemah, TX

5d•Onsite

About The Position

The Groundskeeper maintains the appearance of the community’s exterior features, grounds, amenities, and overall curb appeal. The role also completes minor repairs at the direction of the Service Director and supports apartment make-ready work. Groundskeepers interact with residents and other contacts, respond courteously to questions and maintenance complaints, and report hazards and incidents. The position has no supervisory responsibilities and requires reliable, punctual attendance at the designated worksite. It is scheduled for 40 hours in a regular work week; work hours vary by site, and groundskeepers may begin up to one hour before the leasing office opens. The employee must be able to perform essential duties unaccompanied. Work takes place inside and outside apartment buildings and throughout the property, including amenities, with frequent exposure to potentially unpleasant or hazardous outdoor conditions. Rare or regular travel may be required to assist properties, attend training, or attend business meetings.

Requirements

Employment history demonstrating knowledge and skills sufficient for the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to read, understand, and comply with product labels and safety, policy, and procedure manuals.
Customer-service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for basic maintenance duties.
Ability to apply logical thinking and common sense to define and correct problems and follow written, oral, or diagrammed instructions in standardized situations.
Basic knowledge and ability to access company software and perform standard repetitive tasks.
Current valid driver’s license.
Ability to meet predictable attendance and punctuality expectations and the position’s physical demands.
Ability to work in a stressful environment and work peacefully with co-workers and residents.
Ability to work unaccompanied while performing essential job functions.
Ability to work inside and outside in all weather conditions and access all interior and exterior parts of the property and amenities.
Ability to operate golf carts at properties that have them, walk extended distances, and navigate stairs to multiple levels daily.
Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and up to 150 pounds with assistance.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Inspect the community throughout the day and remove litter, debris, and pet droppings; keep common areas, office space, and amenities neat and free of litter inside and outside.
Remove trash and remaining items from vacant apartments before make-ready work, transfer items to the dumpster or storage area as applicable, and clean and maintain storage areas.
Complete assigned minor and routine service requests in person as requested by the Service Director and/or Community Director, and assist the make-ready specialist with apartment turns.
Change locks in accordance with property policy and ensure pool-area gates operate according to codes and safety standards.
Distribute notices and communications to residents as necessary.
Inform appropriate supervisors about observed hazards or potentially dangerous situations affecting residents, team members, guests, or others.
Treat residents and others with respect, answer resident questions, and respond sensitively to maintenance-service complaints, including through face-to-face interaction.
Follow safety and risk-management policies; attend routine safety meetings, complete required OSHA and other safety-related training, and promptly and accurately report accidents and incidents.
Participate with on-site team members to prioritize solutions and support journey metrics; understand issues and opportunities and focus on solving them through innovative solutions.
Engage residents, prospective residents, associates, and stakeholders to understand their needs and represent company culture.
Create and maintain clear, sequenced plans for projects and support cross-functional teams through change programs and projects.
Participate in community and industry activities that support the Company, professional development, and business goals.