Ground Terminal Operator_ Junior Level_TS/SCI with Polygraph

GD Information Technology•Aurora, CO

5d•Onsite

About The Position

The Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and associated interfaces, command-and-control hardware, and software systems. Using approved procedures, GT operating software, and monitoring tools, the operator ensures systems operate within established mission performance parameters. The role monitors system and environmental conditions, identifies and reports anomalies, coordinates troubleshooting and maintenance support, and maintains accurate mission operation records to sustain reliable GT performance and mission continuity. This is a full-time, onsite position at a government facility in Aurora, Colorado. The role supports 24x7 operations in Aurora and may involve special metrology projects as required. Scheduled weekly hours are 40, and travel is 10–25%.

Requirements

At least 2 years of related experience.
High school diploma, GED, or equivalent technical education, training, or expertise.
Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, and C2 systems.
Top Secret/SCI clearance with polygraph; the clearance must currently be possessed and be obtainable.
U.S. citizenship.
Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
Ability to maintain accurate operational logs, shift records, system-status documentation, and other mission operations records.
Full-time, onsite work at a government facility.

Nice To Haves

Prior satellite Ground Terminal Operations experience in a Department of War, Intelligence Community, satellite communications, RF communications, or comparable mission environment.
Experience with satellite Ground Terminal and RF communications principles.
Experience using or interpreting information from monitoring equipment and tools applicable to Ground Terminal operations.

Responsibilities

Control and monitor the operational status of assigned satellite Ground Terminals and associated C2, data-path, Mission Unique Equipment, and IT hardware and software.
Monitor system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
Monitor weather and environmental conditions that may affect Ground Terminal operations.
Generate Discrepancy Reports, Issues, and Problems for Ground Terminal malfunctions or anomalies.
Resolve operational issues at the operator level when possible using approved procedures, operating software, and monitoring tools.
Coordinate with Tier-2 maintenance personnel to troubleshoot anomalies and restore or maintain reliable system performance.
Maintain accurate shift logs and records of events, system status, anomalies, troubleshooting, maintenance coordination, and operational actions.
Communicate mission-impacting conditions and operational status to appropriate personnel and support timely escalation and resolution.
Maintain situational awareness across assigned Ground Terminal operations and support continuous mission operations in accordance with approved procedures.
Participate in special metrology projects as required.

Benefits

Medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) with company match
Paid time off, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave
Short- and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
Wellness packages
Full flex work weeks where possible
Career growth and learning opportunities
Internal mobility support
Competitive pay