Ground Terminal Operator_ Junior Level_TS/SCI with Polygraph
About The Position
The Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and associated interfaces, command and control (C2) hardware and software, and related mission equipment. The operator uses approved procedures, GT operating software, and monitoring tools to ensure systems operate within established mission performance parameters and remain available to support the mission. The role involves monitoring GT system and environmental conditions, identifying and reporting anomalies, resolving issues within the operator’s scope, and coordinating troubleshooting and maintenance support with Tier-2 personnel. The operator maintains accurate shift logs and mission operation records, communicates mission-impacting conditions, and supports reliable performance and mission continuity. The position is full-time and onsite at a government facility in Aurora, Colorado. It may support 24x7 operations in Aurora and participate in special metrology projects as required. Travel required is 10–25%.
Requirements
- At least 2 years of relevant experience.
- High school diploma/GED or equivalent technical education, training, or expertise.
- Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, and C2 systems.
- Top Secret/SCI clearance with polygraph; must currently possess and be able to maintain this clearance level.
- U.S. citizenship required.
- Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
- Full-time, onsite work at a government facility.
Nice To Haves
- Prior satellite Ground Terminal Operations experience in a Department of War, Intelligence Community, satellite communications, RF communications, or comparable mission environment.
- Experience with satellite/communications terminals, gateways, RF systems, C2 systems, or comparable mission-critical communications environments.
- Working knowledge of satellite Ground Terminal and RF communications principles.
- Experience using or interpreting information from monitoring equipment and tools applicable to GT operations.
- Experience maintaining operational logs, shift records, system-status documentation, and other mission operations records.
Responsibilities
- Control and monitor assigned satellite Ground Terminals and associated C2, data-path, Mission Unique Equipment, and IT hardware and software.
- Monitor system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
- Monitor weather and environmental conditions affecting GT operations using available radar, weather, and mission-support information.
- Generate Discrepancy Reports, Issues, and Problems (DIPs) for Ground Terminal malfunctions or anomalies.
- Resolve operational issues at the GT Operator level using approved procedures, operating software, and monitoring tools.
- Coordinate with GT Tier-2 maintenance personnel to troubleshoot anomalies and restore or maintain system performance.
- Document and maintain accurate shift logs covering events, system status, anomalies, troubleshooting, maintenance coordination, and operational actions.
- Communicate mission-impacting conditions and operational status to appropriate personnel and support timely escalation and resolution.
- Maintain situational awareness across assigned GT operations and support continuous mission operations in accordance with approved procedures.
- Participate in special metrology projects as required.
Benefits
- Comprehensive benefits and wellness packages.
- 401(k) plan with company match.
- Competitive pay and paid time off.
- Medical plan options, including some with Health Savings Accounts.
- Dental and vision plan options.
- Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
