Ground Terminal Operator_ Senior Level_TS/SCI with Polygraph
About The Position
The Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and associated interfaces, command-and-control hardware, and software systems. Using approved procedures, GT operating software, and monitoring tools, the operator helps ensure systems operate within established mission performance parameters. The role monitors GT system and environmental conditions, identifies and reports anomalies, coordinates troubleshooting and maintenance support, and maintains accurate mission-operation records to sustain reliable performance and mission continuity. The operator controls and monitors assigned satellite GTs and associated system C2, data-path, and MUE/IT hardware and software; monitors status, alarms, interfaces, communications, and operational conditions; and uses weather and mission-support information to assess environmental impacts. The operator generates Discrepancy Reports, Issues, and Problems (DIPs), resolves operational issues within the operator's scope, coordinates with Tier-2 maintenance personnel, documents shift activity, communicates mission-impacting conditions, and maintains situational awareness in support of continuous operations. This is a full-time, onsite position at a government facility in Aurora, Colorado. It requires a current TS/SCI clearance with polygraph, U.S. citizenship, and 8 or more years of relevant experience. The role supports 24x7 operations in Aurora and requires 10–25% travel.
Requirements
- 8 or more years of relevant experience.
- BA/BS degree or equivalent technical education, training, or expertise.
- Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, and C2 systems.
- Current Top Secret/Sensitive Compartmented Information clearance with polygraph.
- U.S. citizenship.
- Ability to work full time onsite at a government facility.
Nice To Haves
- Prior satellite Ground Terminal Operations experience in a Department of War, Intelligence Community, satellite communications, RF communications, or comparable mission environment.
- Experience with mission-critical communications environments, including satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, or C2 systems.
- Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
- Working knowledge of satellite Ground Terminal and RF communications principles, including experience using or interpreting information from monitoring equipment and tools applicable to GT operations.
- Experience maintaining accurate operational logs, shift records, system-status documentation, and other mission-operations records.
Responsibilities
- Control and monitor the operational status of assigned satellite Ground Terminals and associated GT system C2, data-path, and MUE/IT hardware and software.
- Monitor system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
- Monitor weather and environmental conditions that may affect GT operations using available radar, weather, and mission-support information.
- Generate Discrepancy Reports, Issues, and Problems (DIPs) for Ground Terminal malfunctions or anomalies.
- Resolve GT operational issues at the operator level when possible using approved procedures, GT operating software, and monitoring tools.
- Coordinate with GT Tier-2 maintenance personnel to troubleshoot anomalies and restore or maintain reliable system performance.
- Maintain complete and accurate shift logs covering events, system status, anomalies, troubleshooting, maintenance coordination, and operational actions.
- Communicate mission-impacting conditions and operational status to appropriate personnel and support timely escalation and resolution.
- Maintain situational awareness across assigned GT operations and support continuous mission operations in accordance with approved procedures.
- Participate in special metrology projects as required.
Benefits
- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with company match
- Paid time off, including vacation, sick and personal time
- Paid holidays
- Paid parental leave
- Military, bereavement, and jury duty leave
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- Wellness packages
- Full flex work weeks where possible
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What This Job Offers
Job Type
Full-time
Career Level
Senior
