Ground Terminal Operatior_Intermediate Level_TS/SCI with Polygraph
About The Position
The Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and associated interfaces, command-and-control (C2) hardware, and software systems. Using approved procedures, GT operating software, and monitoring tools, the operator ensures systems remain within established mission performance parameters. The role monitors GT system and environmental conditions, identifies and reports anomalies, coordinates troubleshooting and maintenance support, and keeps accurate operational records to sustain reliable GT performance and mission continuity. The position supports mission-critical government work and requires full-time, onsite work at a government facility. It is based in Aurora, Colorado, supports 24x7 operations for that location, and requires 10–25% travel. The scheduled workweek is 40 hours.
Requirements
- At least 4 years of related experience.
- Bachelor of Arts/Bachelor of Science degree or equivalent technical education, training, or expertise.
- Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, and C2 systems.
- Top Secret/SCI clearance with polygraph; must currently possess and be able to obtain this clearance level.
- U.S. citizenship.
- Full-time, onsite work at a government facility.
- Ability to travel 10–25%.
Nice To Haves
- Prior satellite Ground Terminal Operations experience in a Department of War, Intelligence Community, satellite communications, RF communications, or comparable mission environment.
- Experience operating, controlling, or monitoring satellite Ground Terminals, satellite/communications terminals, gateways, RF systems, C2 systems, or comparable mission-critical communications environments.
- Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
- Working knowledge of satellite Ground Terminal and RF communications principles, and experience using or interpreting information from monitoring equipment and tools applicable to GT operations.
- Experience maintaining accurate operational logs, shift records, system-status documentation, and other mission operations records.
Responsibilities
- Control and monitor the operational status of assigned satellite Ground Terminals and associated C2, data-path, MUE/IT hardware, and software to ensure mission availability.
- Monitor GT system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
- Monitor weather and environmental conditions that may affect GT operations using available radar, weather, and mission-support information.
- Generate Discrepancy Reports, Issues, and Problems (DIPs) for Ground Terminal malfunctions or anomalies.
- Resolve operational issues at the GT Operator level where possible using approved procedures, operating software, and monitoring tools.
- Coordinate with GT Tier-2 maintenance personnel to troubleshoot anomalies and restore or maintain reliable system performance.
- Maintain accurate status shift logs covering shift events, system status, anomalies, troubleshooting, maintenance coordination, and operational actions.
- Communicate mission-impacting conditions and operational status to appropriate personnel and support timely escalation and resolution.
- Maintain situational awareness across assigned GT operations and support continuous mission operations in accordance with approved procedures.
- Participate in special metrology projects as required.
Benefits
- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with company match
- Paid time off, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- Wellness packages
- Full flex work weeks where possible
- Career growth tools and learning opportunities
- Internal mobility support
- Competitive pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
