Ground Terminal Operator_ Senior Level_TS/SCI with Polygraph

GD Information Technology • Aurora, CO

5d • Onsite

About The Position

The Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and associated interfaces, command-and-control (C2) hardware and software, and related systems. The operator uses approved procedures, GT operating software, and monitoring tools to help ensure systems meet established mission performance parameters and remain available for mission support. The role monitors system and environmental conditions, identifies and reports anomalies, coordinates troubleshooting and maintenance support, and maintains accurate operational records to sustain reliable performance and mission continuity.

This is a full-time, onsite role at a Government facility in Aurora, Colorado. The position supports 40 scheduled hours per week and requires 10–25% travel. Support for 24x7 operations is specified for Aurora, Colorado only. The operator may also participate in special metrology projects as required.

Requirements

• At least 8 years of relevant experience.
• A BA/BS degree or equivalent technical education, training, or expertise.
• Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, and C2 systems.
• Current Top Secret SCI clearance with polygraph; the ability to obtain this clearance is also listed.
• U.S. citizenship.
• Ability to work full time onsite at a Government facility.
• Ability to support 24x7 operations for the Aurora, Colorado location.

Nice To Haves

• Prior satellite Ground Terminal operations experience in a Department of War, Intelligence Community, satellite communications, RF communications, or comparable mission environment.
• Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, C2 systems, or comparable mission-critical communications environments.
• Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
• Working knowledge of satellite Ground Terminal and RF communications principles, and experience using or interpreting information from monitoring equipment and tools applicable to GT operations.
• Experience maintaining accurate operational logs, shift records, system-status documentation, and other mission operations records.

Responsibilities

• Control and monitor assigned satellite Ground Terminals and associated C2, data-path, MUE/IT hardware, and software to support mission availability.
• Monitor system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
• Monitor weather and environmental conditions that may affect Ground Terminal operations using available radar, weather, and mission-support information.
• Generate Discrepancy Reports, Issues, and Problems (DIPs) for Ground Terminal malfunctions or anomalies.
• Resolve operational issues at the GT Operator level when possible, using approved procedures, operating software, and monitoring tools.
• Coordinate with GT Tier-2 maintenance personnel to troubleshoot anomalies and restore or maintain system performance.
• Maintain accurate shift logs documenting events, system status, anomalies, troubleshooting, maintenance coordination, and operational actions.
• Communicate mission-impacting conditions and operational status to appropriate personnel and support timely escalation and resolution.
• Maintain situational awareness across assigned Ground Terminal operations and support continuous mission operations in accordance with approved procedures.
• Participate in special metrology projects as required.

Benefits

• Comprehensive benefits and wellness packages.
• 401(k) with company match.
• Competitive pay.
• Paid time off, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave.
• Medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• Full flex work weeks where possible.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior