Tier-2 Ground Terminal / IT Technician_Senior Level_TS/SCI with Polygraph

General Dynamics Information Technology • Aurora, CO

5d • $40 - $54 • Onsite

About The Position

The Senior-Level Tier 2 (T2) Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational performance of ground terminal systems. The role performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing. It sustains GT control Mission Unique Equipment (MUE) hardware, resolves basic equipment issues using approved procedures, and coordinates cross-domain troubleshooting or escalates complex issues to engineers, software/IT technicians, network administrators, and higher-tier support.

The technician supports GT antenna and MUE hardware through maintenance planning, configuration management, standard operating procedures, fault resolution, installation and upgrade testing, antenna feed modifications and realignments, and radome structural testing. The role evaluates the adequacy of antenna spares, develops recommendations and draft procurement requirements, and coordinates with government purchasing organizations. The position is full-time and onsite at a government facility in Aurora, Colorado, with 24/7 operations support noted for Aurora and 10–25% travel required.

Requirements

• At least 8 years of relevant experience.
• BA/BS degree or equivalent technical education, training, or expertise.
• Current TS/SCI clearance with polygraph; the role also lists the ability to obtain this clearance.
• U.S. citizenship.
• Knowledge and experience in GT or related maintenance, antenna/RF systems, fault isolation and restoration, configuration and documentation, and installation and test support.
• Full-time, onsite work at a government facility.
• Ability to travel 10–25%.

Nice To Haves

• Hands-on experience performing preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antennas, RF, communications, or comparable mission-critical systems.
• Strong knowledge of antenna systems, feeds, RF signal paths, associated hardware, and antenna-performance maintenance practices.
• Demonstrated ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and escalate unresolved problems.
• Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and following O&S plans, technical procedures, and configuration-control requirements.
• Experience supporting antenna equipment installation, checkout, integration, testing, acceptance, and upgrades.
• Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier 3/4 personnel.
• Experience supporting 24/7 operational environments.
• Experience participating in special metrology projects.

Responsibilities

• Perform Tier 2 sustainment and routine corrective and preventive maintenance of GT antennas and MUE hardware.
• Deliver and maintain an Operations and Sustainment (O&S) Plan for GT antenna and MUE hardware.
• Perform maintenance in accordance with the government-approved O&S plan.
• Develop and deliver a Configuration Management Plan (CMP) for GT antenna and MUE hardware baselines.
• Maintain configuration control of GT antenna and MUE hardware baselines in accordance with the approved Configuration Management Plan.
• Deliver and maintain standard operating procedures for routine, preventive, and corrective maintenance.
• Detect, isolate, document, and resolve faults or problems encountered during operation of the GT control MUE hardware baseline.
• Follow local and factory-provided procedures when conducting preventive and corrective MUE hardware sustainment.
• Evaluate the potential impact of local construction projects and new communication capabilities on GT operational performance.
• Escalate GT control antenna and hardware issues to Tier 3/4 providers when applicable to the mission.
• Support installation, integration, testing, and upgrades of new antennas.
• Implement antenna feed modifications and antenna realignments as needed to sustain performance and signal development capabilities.
• Perform structural testing of radomes to assess recapitalization needs and recommend recapitalization or deferral to the Government.
• Conduct semi-annual evaluations of GT antenna spare adequacy for sustaining the operational baseline.
• Identify, prioritize, and justify procurement of GT antenna parts and materials, and develop draft requirements for Government review and approval.
• Coordinate with the Government Furnished Equipment purchasing organization on antenna part procurement evaluations, supplier interfaces, and purchase orders.
• Coordinate complex or unresolved GT issues with Tier 3 support as needed.
• Support 24/7 operations for the Aurora, Colorado location and participate in special metrology projects as required.

Benefits

• Comprehensive benefits and wellness packages.
• 401(k) plan with company match.
• Competitive pay.
• Paid time off, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave.
• Medical plan options, including some with Health Savings Accounts.
• Dental and vision plan options.
• Full flexible work weeks where possible.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior