The Junior-Level Tier 2 Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational performance of ground terminal systems. The role performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing. The technician sustains GT control Mission Unique Equipment (MUE) hardware, resolves basic equipment problems using approved procedures, and coordinates cross-domain troubleshooting or escalates complex issues to engineers, software/IT technicians, network administrators, and higher-tier support. The technician performs assigned activities in coordination with, and under the technical direction of, intermediate- and senior-level personnel. Routine tasks are completed independently within established procedures, while unfamiliar, complex, or unresolved issues are referred for guidance or escalation. Duties include antenna and MUE maintenance, configuration management, technical documentation, support for installation and testing, and coordination with Government and higher-tier organizations. The position is full-time and onsite at a Government facility in Aurora, Colorado. Travel of 10–25% is required; 24x7 operations are noted for Aurora, CO only.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED