Tier-2 Ground Terminal / IT Technician _Junior Level_TS/SCI with Polygraph

General Dynamics Information Technology•Aurora, CO
•$30 - $41•Onsite

About The Position

The Junior-Level Tier 2 Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational performance of ground terminal systems. The role performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing. The technician sustains GT control Mission Unique Equipment (MUE) hardware, resolves basic equipment problems using approved procedures, and coordinates cross-domain troubleshooting or escalates complex issues to engineers, software/IT technicians, network administrators, and higher-tier support. The technician performs assigned activities in coordination with, and under the technical direction of, intermediate- and senior-level personnel. Routine tasks are completed independently within established procedures, while unfamiliar, complex, or unresolved issues are referred for guidance or escalation. Duties include antenna and MUE maintenance, configuration management, technical documentation, support for installation and testing, and coordination with Government and higher-tier organizations. The position is full-time and onsite at a Government facility in Aurora, Colorado. Travel of 10–25% is required; 24x7 operations are noted for Aurora, CO only.

Requirements

  • High school diploma/GED or equivalent technical education, training, or expertise.
  • At least 2 years of relevant experience.
  • Current Top Secret SCI clearance with polygraph; the ability to obtain the same clearance is also listed.
  • U.S. citizenship.
  • Full-time, onsite work at a Government facility.
  • Travel required: 10–25%.

Nice To Haves

  • Hands-on experience maintaining, troubleshooting, repairing, restoring, and sustaining GT antennas, RF, communications, or comparable mission-critical systems.
  • Working knowledge of antenna systems, feeds, RF signal paths, associated hardware, and antenna performance maintenance practices.
  • Ability to diagnose equipment faults, perform routine fault isolation and approved corrective actions, verify restoration, and escalate unresolved problems.
  • Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and following O&S plans, technical procedures, and configuration-control requirements.
  • Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment and upgrades.
  • Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier 3/4 personnel.
  • Experience supporting 24/7 operational environments.

Responsibilities

  • Perform preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna and MUE hardware.
  • Deliver and maintain an operations and sustainment (O&S) plan for GT antenna and MUE hardware.
  • Perform routine, preventive, and corrective maintenance in accordance with Government-approved plans and procedures.
  • Develop and deliver a Configuration Management Plan (CMP) for GT antenna and MUE hardware baselines.
  • Maintain configuration control of GT antenna and MUE hardware baselines in accordance with the Government-approved CM Plan.
  • Deliver and maintain standard operating procedures for routine, preventive, and corrective maintenance.
  • Detect, isolate, document, and resolve faults or problems encountered during operation of GT control MUE hardware.
  • Follow local and factory-provided procedures when conducting preventive and corrective sustainment.
  • Evaluate the potential operational impact of local construction projects and new communication capabilities on GTs.
  • Escalate antenna and hardware issues to Tier 3/4 providers when applicable, and coordinate unresolved or complex issues with Tier 3 support.
  • Support installation, integration, checkout, testing, and upgrades of new antennas and antenna equipment.
  • Implement antenna feed modifications and antenna realignments as required to sustain performance and signal development capabilities.
  • Perform structural testing of radomes and recommend to the Government whether to recapitalize or defer recapitalization based on test results.
  • Conduct semi-annual evaluations of whether GT antenna spares are adequate to support the operational baseline.
  • Identify, prioritize, and justify procurement of GT antenna parts and materials, and develop draft requirements for Government review and approval.
  • Coordinate with the Government Furnished Equipment purchasing organization on antenna part procurement evaluations, supplier interfaces, and purchase orders.
  • Participate in special metrology projects as required.
  • Support 24x7 operations in Aurora, Colorado, as applicable.

Benefits

  • Comprehensive benefits and wellness packages.
  • 401(k) plan with company match.
  • Competitive pay.
  • Paid time off, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
  • Medical plan options, including some with Health Savings Accounts.
  • Dental plan options.
  • Vision plan.
  • Full flexible work weeks where possible.
  • Short- and long-term disability benefits.
  • Life insurance and other insurance offerings, including accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
  • Career growth and learning opportunities through an AI-powered career tool.
  • Internal mobility team focused on employee career goals.
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