SCI with Polygraph

General Dynamics Information Technology•Aurora, CO

4d•Onsite

About The Position

The Junior-Level Tier 2 (T2) Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational performance of ground terminal systems. The technician performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing. The role supports GT control Mission Unique Equipment (MUE) hardware and resolves routine equipment problems using approved procedures, coordinating cross-domain troubleshooting and escalating complex, unfamiliar, or unresolved issues to engineering, software/IT, network administration, or higher-tier support as appropriate. Working under the technical direction of intermediate- and senior-level personnel, the technician independently completes routine work within established procedures. Duties include maintaining antenna and MUE hardware, delivering and maintaining operations and sustainment (O&S) plans, configuration management plans and standard operating procedures, and maintaining configuration control of approved baselines. The technician detects, isolates, documents, and resolves faults; supports antenna installations, integrations, upgrades and testing; implements feed modifications and antenna realignments; and evaluates possible operational effects of construction projects and new communications capabilities. The role also includes structural testing of radomes and recommending whether they should be recapitalized, evaluating antenna spares semi-annually, identifying and prioritizing parts and materials needs, drafting procurement requirements for Government review, and coordinating with Government Furnished Equipment purchasing organizations and suppliers. The position is full-time and onsite at a Government facility in Aurora, Colorado. Travel is 10–25%. Support for 24/7 operations is specified for Aurora, CO only, and the technician may participate in special metrology projects as required.

Requirements

At least 2 years of relevant experience.
High school diploma, GED, or equivalent technical education, training, or expertise.
Hands-on experience with maintenance, troubleshooting, repair, restoration, or sustainment of GT antenna, RF, communications, or comparable mission-critical systems.
Working knowledge of antenna systems, feeds, RF signal paths, associated hardware, and antenna maintenance practices.
Ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and escalate unresolved problems.
Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and following O&S plans, technical procedures, and configuration-control requirements.
Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment and upgrades.
Ability to document technical problems and coordinate unresolved equipment or maintenance issues with Tier 3/4 personnel.
Must currently possess a TS/SCI clearance with polygraph and be able to meet the stated TS/SCI with polygraph clearance requirement.
U.S. citizenship required.
Full-time, onsite work at a Government facility.
Support for 24/7 operational environments is listed as a desired qualification.

Nice To Haves

Experience supporting 24/7 operational environments.
Experience coordinating with vendors or higher-tier support personnel.

Responsibilities

Provide Tier 2 sustainment and technical support to maintain the availability, reliability, and operational performance of GT systems.
Perform routine, preventive, and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna and MUE hardware in accordance with approved plans and procedures.
Perform assigned GT maintenance and sustainment activities under the technical direction of intermediate- and senior-level personnel, completing routine tasks independently and escalating complex or unresolved issues.
Deliver and maintain an O&S Plan for GT antenna and MUE hardware.
Develop and deliver a Configuration Management Plan for GT antenna and MUE hardware baselines, and maintain configuration control in accordance with the Government-approved plan.
Deliver and maintain SOPs for routine, preventive, and corrective maintenance of GT antenna and MUE hardware.
Detect, isolate, document, and resolve faults or problems encountered during operation of the GT control MUE hardware baseline.
Follow local and factory-provided procedures when performing preventive and corrective sustainment of GT control MUE hardware.
Evaluate the potential impact of local construction projects and new communication capabilities on GT operational performance.
Escalate GT antenna and hardware issues to Tier 3/4 providers when applicable, and coordinate complex or unresolved issues with Tier 3 support.
Support installation, integration, checkout, testing, and upgrades of new antennas and antenna equipment.
Implement antenna feed modifications and antenna realignments as required to sustain performance and signal development capabilities.
Perform structural testing of radomes and recommend to the Government whether recapitalization should proceed or be deferred based on test results.
Conduct semi-annual evaluations of GT antenna spares adequacy for sustaining the operational baseline.
Identify, prioritize, and justify procurement of GT antenna parts and materials, and develop draft requirements for Government review and approval.
Coordinate with the Government Furnished Equipment purchasing organization on antenna-parts procurement evaluations, supplier interfaces, and purchase orders.
Support 24/7 operations in Aurora, Colorado, and participate in special metrology projects as required.

Benefits

Medical plan options, including options with Health Savings Accounts.
Dental plan options.
Vision plan.
401(k) plan with company match.
Paid time off, including vacation, sick and personal time, and holidays.
Paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
Wellness packages.
Full flex work weeks where possible.
Competitive pay.