Tier-2 Ground Terminal / IT Technician _Intermediate Level_TS/SCI with Polygraph
About The Position
The Intermediate-Level Tier 2 (T2) Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational performance of Ground Terminal systems. The role performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing. The technician performs T2 sustainment of GT antenna and Mission Unique Equipment (MUE) hardware, resolves basic equipment problems using approved procedures, and coordinates cross-domain troubleshooting or escalates complex issues to engineers, software/IT technicians, network administrators, and higher-tier support. The position maintains operating and sustainment plans, configuration-management plans, and standard operating procedures for GT antenna and MUE hardware. Responsibilities also include maintaining baseline configuration control, detecting and resolving equipment faults, supporting antenna installation and upgrades, evaluating impacts from construction or new communications capabilities, testing radome structures, and advising the Government on recapitalization. The technician assesses spares, supports parts procurement, and coordinates with Government purchasing organizations and suppliers. This is a full-time, onsite role at a Government facility in Aurora, Colorado. The position supports 24/7 operations in Aurora and may involve special metrology projects. It requires U.S. citizenship and an active TS/SCI clearance with polygraph. Travel required is 10–25%.
Requirements
- At least 4 years of relevant experience.
- BA/BS degree or equivalent technical education, training, or expertise.
- U.S. citizenship.
- TS/SCI clearance with polygraph.
- Hands-on experience maintaining, troubleshooting, repairing, restoring, and sustaining GT antennas, RF, communications, or comparable mission-critical systems.
- Knowledge of antenna systems, feeds, RF signal paths, associated hardware, and antenna performance maintenance practices.
- Ability to diagnose equipment faults, perform routine fault isolation and approved corrective actions, verify restoration, and escalate unresolved problems.
- Experience implementing approved configuration changes and maintaining accurate configuration and maintenance records in accordance with O&S plans, technical procedures, and configuration-control requirements.
- Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment and upgrades.
- Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier 3/4 personnel.
- Full-time, onsite work at a Government facility.
- Ability to travel 10–25%.
Nice To Haves
- Experience supporting 24/7 operational environments.
Responsibilities
- Perform Tier 2 sustainment and routine, preventive, and corrective maintenance of GT antennas and MUE hardware in accordance with Government-approved plans and procedures.
- Deliver and maintain an Operations and Sustainment (O&S) Plan for GT antenna and MUE hardware.
- Develop and deliver a Configuration Management Plan (CMP) for the GT antenna and MUE hardware baselines.
- Maintain configuration control of GT antenna and MUE hardware baselines in accordance with the Government-approved Configuration Management Plan.
- Deliver and maintain standard operating procedures for routine, preventive, and corrective maintenance.
- Detect, isolate, document, and resolve faults or problems with GT control MUE hardware.
- Follow local and factory-provided procedures when sustaining GT control MUE hardware.
- Evaluate potential effects of local construction projects and new communication capabilities on GT operational performance.
- Escalate antenna and hardware issues to Tier 3/4 providers when applicable, and coordinate unresolved or complex issues with higher-tier support.
- Support installation, integration, testing, checkout, and upgrades of antennas.
- Implement antenna feed modifications and antenna realignments as needed to sustain performance and signal development capabilities.
- Perform structural testing of radomes and recommend to the Government whether recapitalization should proceed or be deferred.
- Conduct semi-annual evaluations of GT antenna spares adequacy for sustaining the operational baseline.
- Identify, prioritize, and justify procurement of GT antenna parts and materials, and develop draft requirements for Government review and approval.
- Coordinate with the Government Furnished Equipment purchasing organization on antenna parts procurement evaluations, supplier interfaces, and purchase orders.
- Participate in special metrology projects as required.
Benefits
- Comprehensive benefits and wellness packages.
- 401(k) plan with company match.
- Competitive pay and paid time off.
- Medical plan options, including some with Health Savings Accounts.
- Dental plan options.
- Vision plan.
- Full flex work weeks where possible.
- Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
- Career growth resources, including an AI-powered career tool and internal mobility support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
