Ground Service Supervisor

dnata • Romulus, MI

7d • $22 - $22

About The Position

The Ground Service Supervisor supervises a team of 5 to 10 agents responsible for safely and promptly loading and unloading aircraft. The role focuses on optimizing and aligning operational efficiencies to promote a successful and productive workforce. Duties include coordinating aircraft movements at the gate, handling baggage and cargo, operating ground support equipment, maintaining ramp safety and security, communicating with ground personnel and flight crews, following applicable regulations and procedures, and working with other departments to support on-time flight performance. The position also requires physical work in an outdoor airport ramp environment, including lifting up to 70 pounds and working around aircraft and machinery noise.

Requirements

• Possess and maintain a valid state driver's license and any other required FAA/airport identification, seals, or authorizations.
• Pass SIDA airport and training tests.
• Have a high school diploma or GED equivalent.
• Have basic computer literacy.
• Have 1–2 years of Ground Service Agent and/or supervisory experience.
• Be physically able to stand, lift, bend, stoop, walk, crawl, push, and pull for extended periods.
• Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
• Ascend and descend jet-way stairs while carrying baggage.
• Read and interpret aircraft load sheets and check baggage tags and cargo labels.
• Understand and react to verbal and visual commands and safety warnings, with or without sight or visual aids.
• Work outdoors in all types of weather and around jet and machinery noise.
• Perform essential duties satisfactorily, with or without reasonable accommodations.

Responsibilities

• Supervise 5 to 10 agents responsible for loading and unloading aircraft.
• Guide inbound and outbound airplanes to and from the gate.
• Lift, load, unload, and transport passenger bags and cargo to and from aircraft, bag carts, dollies, and conveyor belts.
• Drive and/or operate ground support equipment, including tow tractors, tow bars, belt loaders, container loaders, and baggage tugs.
• Maintain safety and security on the ramp and follow safety policies and procedures.
• Communicate efficiently with ground personnel and flight crews.
• Follow applicable federal, state, airport, and company regulations, policies, and procedures.
• Work with other departments to ensure on-time flight performance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED