Grocery Third Person

Albertsons•Green Valley, AZ

1d•Onsite

About The Position

Assists the Grocery Manager in directing Grocery Department operations, including supervising and training personnel and handling ordering, receiving, storage, pricing, stocking, and merchandising. May direct and control the entire store in the absence of both the Store Director and Grocery Manager. The role supports customer service, department and front-end operations, merchandising, sales, cash handling, shrink control, and compliance with company policies and applicable regulations. It may also include opening and closing the store, covering Receiving Clerk duties, and performing other assigned duties.

Requirements

Extensive retail background with prior management experience related to retail operations.
Thorough understanding of company practices, policies, and procedures.
Strong written and oral communication, leadership, and interpersonal skills.
Proven ability to manage and develop people, supervise assigned employees, and work as a team player.
Ability to maintain composure with customers, vendors, and coworkers, including when handling interruptions and complaints.
Knowledge of employment laws, workplace practices and policies, and applicable state and federal regulations.
Ability to interact effectively with personnel at all levels, customers, vendors, the public, and government agencies.
Analytical ability to plan, report, meet operational objectives, schedule, supervise, and make hiring and disciplinary-action recommendations.
Ability to judge and respond to business activity; knowledge of basic mathematics, weights and measures, product variety, product location, and perishability.
Thorough knowledge of check-stand scanning and loss-prevention procedures.
Ability to operate and train others on front-end cash registers and/or scanning equipment, and to operate ordering equipment.
Knowledge of emergency procedures for disasters and equipment or computer software malfunctions.
Ability to work at different times of day, weekends, and holidays, with little or no supervision.
Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds; and possibly climb ladders.
Ability to properly stack and operate fully loaded hand trucks, six-wheel carts, and pallet jacks; manual dexterity and good eye-hand coordination.
Mental alertness to complete work activities safely and accurately.
May use cleaning supplies, chemicals, and safety cutters; must comply with company attendance, grooming, and dress-code policies.

Responsibilities

Champion Company and Division customer service programs and help meet or exceed customer service goals.
Handle customer relations positively and resolve complaints effectively; promote personalized service.
Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
Assist the Grocery Manager with planning, organizing, and directing day-to-day grocery department and front-end operations, including recommendations for regular and seasonal merchandise and special sales.
Help implement company and division merchandising policies and Store Director instructions.
May act as a backup cashier; engage in suggestive selling and other sales techniques.
Account for sales, maintain and store cash register detail tapes, and issue and collect money from check stands.
Prepare task lists for night stockers, close out discontinued items, and implement price changes.
Control shrink and prevent the sale of out-of-code products.
Open and close the store and ensure compliance with sanitation, safety, security, and other company policies; recommend corrective action as needed.
Implement emergency procedures for equipment or computer software malfunctions.
In the absence of the Store Director and Grocery Manager, oversee store operations, supervise associates, and handle customer complaints.
May perform Receiving Clerk duties in the clerk’s absence.
Perform job duties accurately, honestly, and with integrity, along with other assigned duties.