Grocery Third Person

Albertsons Companies•Goodyear, AZ

About The Position

The Grocery Third Person assists the Grocery Manager in directing Grocery Department operations, including supervising and training personnel. The role assists with ordering, receiving, storing, pricing, stocking, and merchandising, and may direct and control the entire store when both the Store Director and Grocery Manager are absent. The position supports customer-service goals, resolves customer complaints, assists with day-to-day grocery and front-end operations, and helps implement merchandising policies. Responsibilities also include cash handling and accounting, shrink control, price changes, store opening and closing, and ensuring compliance with sanitation, safety, security, and other policies. The Grocery Third Person may serve as a backup cashier or Receiving Clerk and may implement emergency procedures for equipment or computer malfunctions. This is a safety-sensitive position. Work takes place primarily in a temperature-controlled store, with exposure to cold cases, coolers, freezers, loading and receiving areas, and occasionally outdoors. The role involves prolonged standing and walking, frequent lifting and maneuvering of objects up to approximately 80 pounds, and may involve climbing ladders.

Requirements

Extensive retail background with prior management experience related to retail operations.
Thorough understanding of overall Company practices, policies, and procedures.
Strong written and oral communication, leadership, and interpersonal skills; demonstrated ability to manage and develop people and maintain composure with customers, vendors, and coworkers.
Ability to work as part of a team and supervise assigned employees.
Knowledge of employment laws, workplace practices and policies, and applicable state and federal regulations.
Ability to concentrate, handle interruptions and complaints, interact effectively with personnel and the public, and maintain a courteous and composed manner.
Analytical ability to plan, report, meet operational objectives, schedule, supervise, and make hiring and disciplinary-action recommendations.
Ability to judge and respond to business activity.
Knowledge of basic mathematics, weights and measures, product variety, product location, and perishability.
Ability to deal with vendors, customers, the public, and government agencies.
Ability to work at different times of day, weekends, and holidays, with little or no supervision.
Thorough knowledge of check-stand scanning and loss-prevention procedures; ability to operate and train others on front-end cash registers and/or scanning equipment and to operate ordering equipment.
Knowledge of and ability to implement emergency procedures for disasters, equipment malfunctions, or computer software malfunctions.
Ability to stand and walk for long periods.
Ability to frequently reach, lift, stack, and maneuver objects of varying sizes and weights up to approximately 80 pounds; may climb ladders.
Ability to stack properly and operate fully loaded hand trucks, six-wheel carts, and pallet jacks; manual dexterity, good eye-hand coordination, and alertness to complete work safely and accurately.
Ability to use cleaning supplies and chemicals and safety cutters when needed.
Compliance with Company policies, including attendance, grooming standards, and dress codes.

Responsibilities

Champion Company and Division customer-service programs, handle customer relations positively, resolve complaints effectively, and promote personalized service.
Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
Assist the Grocery Manager with planning, organizing, and directing daily grocery department and front-end operations, including merchandise and special-sales recommendations.
Help implement Company and Division merchandising policies and Store Director instructions.
Act as a backup cashier when needed, use suggestive selling and other sales techniques, and handle sales accounting, register detail tapes, and money distribution to and from check stands.
Prepare task lists for night stockers, close out discontinued items, implement price changes, control shrink, and prevent the sale of out-of-code products.
Open and close the store.
Ensure compliance with Company sanitation, safety, security, and other policies, and recommend corrective action as needed.
Implement emergency procedures when equipment or computer software malfunctions.
Oversee the store, supervise associates, and handle customer complaints when the Store Director and Grocery Manager are absent.
Perform Receiving Clerk duties when the Receiving Clerk is absent.
Perform all job duties accurately, honestly, and with integrity, along with other assigned duties.