Third Person in Charge

Albertsons • Novato, CA

13h • Onsite

About The Position

Safeway’s Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are absent. This role provides customer service, supervises employees, handles customer complaints, and coordinates late-shift operations. It works with the Assistant Store Director on center-of-store operations and may fill in for that role when needed. The position is one classification from which candidates for retail leadership development training are typically selected; successful completion of that training may lead to advancement into store management.

The Third Person in Charge supports store performance by carrying out ordering, receiving, storing, pricing, stocking, and merchandising duties; coordinating daily store activities and special sales needs; and supporting strategies to improve product placement, profit, sales, store standards, and other key metrics. The role also supports hiring and onboarding coordination, administers required training, and maintains new-hire and promotion paperwork. Store assignments may change due to operational needs.

The work is fast-paced and primarily involves closing shifts, though flexible hours across morning and evening shifts may be required. The position requires extended periods of standing and walking, handling and maneuvering objects weighing up to approximately 55 pounds, and may also involve extended periods at a desk or computer terminal. Holiday, evening, and weekend work may be required.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication skills, leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including morning and evening shifts.
• Ability to work independently and as part of a team.
• Ability to be friendly, courteous, and tactful, and to maintain composure with customers and coworkers.
• Analytical ability to handle planning, reporting, meeting operational objectives, scheduling, and supervising.
• Ability to judge and react to business activity.
• Knowledge of basic math and weights and measures.
• Ability to stand and walk for long periods and to reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Ability to sit, stand, or walk for extended periods; stooping, bending, twisting, and reaching may be required.
• Travel is not required.

Nice To Haves

• Retail grocery experience preferred.

Responsibilities

• Run total store operations during closing shifts when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and fill in for the Assistant Store Director when needed.
• Supervise employees and handle customer complaints during the absence of the Store Director and Assistant Store Director.
• Initiate corrective action as needed when the Store Director and Assistant Store Director are absent.
• Serve as liaison between store leadership and late-shift operations to support smooth store operations.
• Promote customer awareness and fast, friendly, courteous service; engage in suggestive selling and other sales techniques.
• Handle customer relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate with late-shift employees and department leads to plan, organize, and direct daily store operations and special sales or advertising needs.
• Assist with implementation of company and division merchandising policies and Store Director instructions.
• Coordinate with the Assistant Store Director on task lists for night stockers and prepare task lists for day stockers.
• Perform receiving clerk duties when the Inventory Control Clerk is absent.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display items and work with day stockers to minimize out-of-stocks.
• Support store leadership in executing strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the company’s safety culture and safety programs.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and support new-hire onboarding.
• Ensure required web-based and mandatory training is provided to new and newly promoted employees.
• Ensure new-hire paperwork and policy acknowledgments are completed and maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development support.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED