Third Person in Charge

Albertsons • Berkeley, CA

4d

About The Position

Safeway is hiring a Third Person in Charge to oversee total store operations when the Store Director and Assistant Store Director are absent. This role is one of the classifications from which candidates for retail leadership development training are typically selected; successful completion of that training may lead to advancement into store management. The position provides customer service, supports hiring and onboarding, administers employee training, and assists with store merchandising and operations. It also coordinates late-shift activities, including assessing operational needs and training personnel. Store assignments may change due to operational needs.

The role works primarily closing shifts and may fill in for the Assistant Store Director. It has overall responsibility for store operations, employee supervision, and customer complaints when both the Store Director and Assistant Store Director are absent. The Third Person in Charge works with store leadership, department leads, clerks, and stockers to support sales, merchandising, product availability, safety, and store standards.

The position requires a high school diploma or equivalent and at least four years of retail experience; grocery retail experience is preferred. The work involves extended periods of standing, walking, and sometimes desk or computer work, as well as handling objects weighing up to approximately 55 pounds. Flexible hours are required, and evening, weekend, and holiday work may be needed. Travel is not required.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication and leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including morning and evening shifts.
• Ability to work independently and as part of a team.
• Ability to remain friendly, courteous, and tactful, and maintain composure with customers and coworkers.
• Analytical ability to handle planning, reporting, operational objectives, scheduling, and supervision.
• Ability to judge and react to business activity.
• Knowledge of basic math and weights and measures.
• Ability to stand and walk for long periods and to reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.

Nice To Haves

• Retail grocery experience.

Responsibilities

• Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
• Supervise store employees, handle customer complaints, and initiate corrective action when store leadership is absent.
• Work with the Assistant Store Director on center-of-store operations and provide coverage during the Assistant Store Director’s absence or other assignments.
• Act as liaison between store leadership and late-shift operations to support smooth store operations.
• Promote enthusiastic customer awareness and fast, friendly, courteous service; engage in suggestive selling and handle customer relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate late-shift employees and department leads in planning and directing daily operations and special sales or advertising needs.
• Help implement company and division merchandising policies and Store Director instructions.
• Prepare task lists for night stockers and day stockers in coordination with the Assistant Store Director as appropriate.
• Perform receiving clerk duties when the Inventory Control Clerk is absent.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks; order display items and work with day stockers to minimize out-of-stocks.
• Support store leadership in executing strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the company’s safety culture and programs, helping provide a safe work environment and shopping experience.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and support onboarding.
• Ensure new and newly promoted employees receive required web-based and mandatory training, acknowledge required paperwork and policies, and have records maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development.
• Benefits may include disability and life insurance, sick pay, PTO or vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k), subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED