Third Person in Charge

Albertsons Companies•American Canyon, CA

About The Position

The Third Person in Charge is responsible for the operation of the entire store when the Store Director and Assistant Store Director are not present. This role is one of the classifications from which candidates are typically selected for retail leadership development training, which may lead to advancement into store management. The position provides customer service, trains new employees, coordinates hiring needs and candidate interviews, and assists with store merchandising. It also coordinates late-shift operations, assesses daily operational needs, and helps train personnel. Duties include ordering, receiving, storing, pricing, stocking, and merchandising.

Requirements

  • High school diploma or equivalent.
  • Four or more years of retail experience.
  • Proficient customer service and supervisory skills.
  • Strong understanding of overall store operations.
  • Strong written and oral communication, leadership, and interpersonal skills.
  • High initiative and a sense of urgency.
  • Availability to work flexible hours, including AM and PM shifts.
  • Ability to work independently and as part of a team.
  • Ability to remain friendly, courteous, tactful, and composed when dealing with customers and coworkers.
  • Analytical ability to manage administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
  • Ability to judge and respond to business activity.
  • Knowledge of basic math, weights, and measures.
  • Ability to stand and walk for long periods; reach, lift, stack, and maneuver objects up to approximately 55 pounds; and push and pull fully loaded hand trucks and pallet jacks.
  • Ability to sit, stand, or walk for extended periods; work at a desk or computer terminal; and perform stooping, bending, twisting, and reaching as needed.
  • Travel is not required.

Nice To Haves

  • Retail grocery experience preferred.

Responsibilities

  • Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
  • Work with the Assistant Store Director on center-of-store operations and provide coverage on the Assistant Store Director’s days off, when they are covering for the Store Director, or while they are on vacation.
  • Manage total store operations, supervise employees, and handle customer complaints when both the Store Director and Assistant Store Director are absent.
  • Initiate corrective action as needed in the absence of the Store Director and Assistant Store Director.
  • Act as liaison between store leadership and late-shift operations.
  • Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and handle customer relations issues.
  • Perform ordering, receiving, storing, pricing, stocking, and merchandising duties; coordinate late-shift and special-sale/advertising needs; and help implement merchandising policies and instructions.
  • Coordinate with the Assistant Store Director to prepare task lists for night stockers and prepare task lists for day or mid-shift stockers.
  • Perform receiving clerk duties when the Inventory Control Clerk is absent.
  • Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
  • Order display items and work with day stockers to minimize out-of-stocks.
  • Support store leadership in strategies to improve product placement, profit, sales, store standards, and other key metrics.
  • Train Head Clerks and PICs for possible promotion to Third Person in Charge.
  • Support the Store Director in maintaining the company’s safety culture and safety programs.
  • Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and ensure new-hire onboarding takes place.
  • Ensure required web-based and mandatory training is administered to new hires and newly promoted employees, and that their paperwork and policy acknowledgments are completed and maintained in personnel files.

Benefits

  • Diverse and inclusive work culture.
  • Competitive pay with weekly payroll.
  • Access to up to 50% of earned wages before payday through Stream.
  • Associate discounts.
  • Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
  • Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
  • Training, career growth, and development support.
  • Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.
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