Third Person in Charge

Albertsons Companies • Healdsburg, CA

2h

About The Position

Safeway’s Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are absent. The role primarily works closing shifts and coordinates late-shift activities, including assessing operational needs, directing employees, and training personnel. The position is also a classification from which candidates may be selected for retail leadership development training, which may lead to advancement into store management.

The Third Person in Charge provides customer service, handles customer relations issues, supports merchandising and sales execution, and performs ordering, receiving, storing, pricing, and stocking duties. The role helps coordinate hiring and onboarding, administers required employee training, and supports store safety programs and operational goals. Store assignments may change based on operational needs.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication and leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including AM and PM shifts.
• Ability to work independently and as part of a team.
• Ability to be friendly, courteous, and tactful, and to maintain composure with customers and coworkers.
• Analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Ability to judge and react to business activity.
• Knowledge of basic math, weights, and measures.
• Ability to stand and walk for long periods, and to reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Ability to sit, stand, or walk for extended periods; work may also involve extended time at a desk or computer terminal.
• Ability to use calculators, keyboards, telephones, computers, and other office equipment.
• Ability to stoop, bend, twist, and reach as required by job duties.
• Ability to work in a fast-paced environment; evening, weekend, and holiday work may be required.

Nice To Haves

• Retail grocery experience.

Responsibilities

• Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and fill in for the Assistant Store Director during absences or when that person is covering for the Store Director.
• Supervise employees and manage the total store operation, including customer complaints, when the Store Director and Assistant Store Director are absent.
• Initiate corrective action as needed when the Store Director and Assistant Store Director are absent.
• Act as liaison between store leadership and late-shift operations to support smooth store operations.
• Promote enthusiastic customer awareness, provide fast and courteous service, use suggestive selling and other sales techniques, and handle customer relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate with late-shift employees and department leads to plan and direct daily store operations, including special sales and advertising needs.
• Help implement company and division merchandising policies and Store Director instructions.
• Prepare task lists for night stockers in coordination with the Assistant Store Director, and prepare task lists for day stockers for day or mid shifts.
• Perform receiving-clerk duties when the Inventory Control Clerk is absent, as needed.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display merchandise and work with day stockers to minimize out-of-stocks.
• Support store leadership in executing strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the store’s safety culture and safety programs for employees and customers.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and support onboarding after hiring decisions.
• Ensure required web-based and mandatory training is provided to new and newly promoted employees, and ensure their paperwork and policy acknowledgments are completed and maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development support.
• Benefits may include disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED