Third Person in Charge

Albertsons Companies • Novato, CA

11h • $34

About The Position

The Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are not present. This is one of the job classifications from which candidates for retail leadership development training are typically selected; successful completion of the training may lead to advancement into store management. The role provides customer service, trains new employees, coordinates hiring needs and candidate interviews, and assists with store merchandising. The Third Person also coordinates late-shift activities, assesses daily operational needs, trains personnel, and assists with ordering, receiving, storing, pricing, stocking, and merchandising.

The position works primarily closing shifts and may fill in for the Assistant Store Director. It has overall responsibility for store operations and employee supervision when both store leaders are absent, including handling customer complaints and initiating corrective action. The role also supports store marketing and merchandising plans, hiring and onboarding, required training and personnel documentation, and the company's safety culture and programs. Store assignments may change due to operational needs.

The position requires a high school diploma or equivalent and at least four years of retail experience. Grocery retail experience is preferred. The work may involve flexible morning or evening shifts, holidays and weekends, extended periods standing or walking, and handling objects weighing up to approximately 55 pounds. Travel is not required.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication and leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including morning and evening shifts.
• Ability to work independently and as part of a team.
• Ability to be friendly, courteous, and tactful, and to maintain composure with customers and coworkers.
• Analytical ability to handle planning, reporting, meeting operational objectives, scheduling, and supervision.
• Ability to judge and react to business activity.
• Knowledge of basic mathematics, weights, and measures.
• Ability to stand and walk for long periods and to sit, stand, or walk for extended periods.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Ability to use calculators, keyboards, telephones, computers, and other office equipment.
• Ability to perform duties involving stooping, bending, twisting, and reaching.
• Ability to work in a fast-paced environment; evening, weekend, and holiday work may be required.

Nice To Haves

• Retail grocery experience.

Responsibilities

• Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and fill in for them on days off, when they are covering for the Store Director, or while they are on vacation.
• Manage the total store operation, supervise employees, handle customer complaints, and initiate corrective action when the Store Director and Assistant Store Director are absent.
• Serve as liaison between store leadership and late-shift operations to support smooth store operations.
• Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and other sales techniques; and handle customer relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate late-shift employees and department leads in planning, organizing, and directing daily store operations and special sales or advertising needs.
• Assist in implementing company and division merchandising policies and Store Director instructions.
• Prepare task lists for night stockers with the Assistant Store Director and for day stockers on day or mid shifts.
• Perform receiving clerk duties when the Inventory Control Clerk is absent.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display merchandise and work with day stockers to minimize out-of-stocks.
• Support store leadership in executing strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs who may be promoted to Third Person in Charge.
• Support the Store Director in maintaining the company's safety culture and safety programs for employees and customers.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and ensure onboarding takes place after hiring decisions.
• Ensure required web-based and mandatory training is provided to new and newly promoted employees, and that required paperwork and policy acknowledgements are completed and maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• Benefits may include disability and life insurance, sick pay, PTO or vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k), subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED