GROCERY/RELIEF ASST DEPT LEADER

The Kroger Co. • Bend, OR

5d

About The Position

The Grocery/Relief Asst Dept Leader supports the day-to-day functions of Grocery operations and assists in directing and supervising department functions, duties, and activities. The role creates an outstanding customer experience through exceptional service, maintains a safe and clean environment, works toward department sales and profit goals, and monitors established quality assurance standards. The employee is expected to demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.
• Ability to handle stressful situations.
• Ability to meet the minimum physical demands of the position.
• Must be 18 or older.

Nice To Haves

• High school diploma or equivalent.
• Management experience.
• Grocery experience.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Follow local, state, and federal laws and company guidelines.
• Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
• Maintain knowledge of department products, respond to customer questions, and make product suggestions.
• Inform customers about grocery specials and understand the store layout to help locate products.
• Implement the department’s promotional plan and stay current with present, future, seasonal, and special advertisements.
• Monitor and control department expenses.
• Monitor inventory and stocking conditions and note inventory discrepancies.
• Observe scheduled shift operating hours.
• Use creative merchandising and condition assigned products according to company policy.
• Maintain workload to meet production deadlines and integrate key retailing processes into daily department operations.
• Ensure compliance with merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate engagement, and customer engagement rules.
• Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and report repair needs to the appropriate department or store manager.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways offering potential for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed