GROCERY/RELIEF ASST DEPT LEADER

The Kroger Co.•Portland, OR

About The Position

The Grocery/Relief Assistant Department Leader supports the day-to-day functions of Grocery operations and assists in directing and supervising department functions, duties, and activities. The role creates an outstanding customer experience through exceptional service, maintains a safe and clean environment, works toward established department sales and profit goals, and monitors quality assurance standards. The position also demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Ability to meet the minimum physical demands of the position.
Must be at least 18 years old.

Nice To Haves

High school diploma or equivalent.
Management experience.
Grocery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Follow all local, state, and federal laws and company guidelines.
Welcome and assist customers by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products, answer product questions, and make suggestions.
Inform customers about grocery specials.
Learn the store layout and locate products for customers.
Implement the department’s promotional plan and stay current on present, future, seasonal, and special advertisements.
Monitor and control department expenses.
Monitor inventory and stocking conditions and note discrepancies.
Observe scheduled shift operating hours.
Use creative merchandising and condition products in assigned sections according to company policy.
Maintain workload so production deadlines are met and integrate key retailing processes into daily operations.
Ensure compliance with merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and report repair needs to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.