Grocery/Relief Asst Dept Leader

Kroger•Bend, OR

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Assist in directing and supervising the department’s functions, duties, and activities, and support the day-to-day Grocery operations. Work toward department sales and profit goals while monitoring and controlling quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Ability to meet the minimum physical demands of the position.
Must be at least 18 years old.

Nice To Haves

High school diploma or equivalent.
Management experience.
Grocery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Adhere to local, state, and federal laws and company guidelines.
Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products, answer product questions, and make suggestions.
Inform customers of grocery specials.
Understand the store layout and locate products.
Implement the department’s promotional plan and stay current with present, future, seasonal, and special ads.
Monitor and control department expenses.
Monitor inventory and stocking conditions and note discrepancies.
Observe scheduled shift operating hours.
Use creative merchandising and condition products in assigned sections according to company policy.
Maintain workload so production deadlines are met.
Integrate key retailing work processes into daily department operations.
Ensure compliance with merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.