Grocery/Relief Asst Dept Leader

Kroger•Newport, OR

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Help achieve department sales and profit goals, monitor and control quality assurance standards, and assist in directing and supervising department functions and activities. Support day-to-day Grocery operations while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Ability to meet the minimum physical demands of the position.
Must be 18 or older.

Nice To Haves

High school diploma or equivalent.
Management experience.
Grocery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Adhere to local, state, and federal laws and company guidelines.
Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
Maintain product knowledge and answer customer questions or make product suggestions.
Inform customers of grocery specials and help them locate products by understanding the store layout.
Implement the department’s promotional plan and stay current on present, future, seasonal, and special advertisements.
Monitor and control department expenses and stay aware of inventory and stocking conditions, noting discrepancies.
Observe scheduled shift operating hours.
Use creative merchandising and condition assigned products according to company policy.
Manage workload to meet production deadlines and integrate key retailing processes into daily department operations.
Ensure compliance with merchandising, customer service, cash control, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Reinforce safety programs by following procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.