Grocery/Relief Asst Dept Leader

Kroger•Portland, WA

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Help achieve department sales and profit goals while monitoring established quality assurance standards. Assist in directing and supervising department functions, duties, and activities, and support the day-to-day Grocery operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Ability to meet the minimum physical demands of the position.
Must be 18 or older.

Nice To Haves

High school diploma or equivalent.
Management experience.
Grocery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Adhere to local, state, and federal laws and company guidelines.
Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products, respond to customer questions, and make product suggestions.
Inform customers of grocery specials and understand the store layout to help locate products.
Implement the department’s promotional plan and stay current with present, future, seasonal, and special advertisements.
Monitor and control department expenses; remain aware of inventory and stocking conditions and note discrepancies.
Observe scheduled shift operating hours.
Use creative merchandising and condition products in assigned sections according to company policy.
Maintain workload to meet production deadlines and integrate key retailing work processes into daily department operations.
Ensure merchandising, customer service, cash, labor, expense, supply, loss prevention, maintenance, safety, food safety, associate engagement, and customer engagement rules are followed.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.