Grocery Overnight Clerk

The Kroger Co. • Hilliard, OH

2h

About The Position

The Grocery Overnight Clerk helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The clerk supports the Customer 1st strategy and encourages associates to deliver excellent customer service while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Knowledge of basic math, including counting, addition, and subtraction.
• Effective communication skills.

Nice To Haves

• Any retail experience.
• A second language, including speaking, reading, and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
• Maintain knowledge of department products and answer questions or suggest products.
• Recommend grocery items to customers and inform them about grocery specials.
• Check product freshness and sell-by dates, and take appropriate action.
• Label, stock, and inventory merchandise, and provide customers with fresh products they ordered.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude.
• Stay current with present, future, seasonal, and special advertisements.
• Follow food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed