Grocery Fourth Person

Albertsons•Horizon City, TX

About The Position

Assists the Grocery Manager and Grocery Third Person in operating the Grocery Department, including personnel supervision and training, ordering, receiving, storing, pricing, rotating, stocking, and merchandising. Plans and supports day-to-day department operations and helps implement Company and Division merchandising policies and Store Director instructions. In the absence of the Store Director, Grocery Manager, and Grocery Third Person, directs and controls the operation of the entire store. The position champions customer service programs, handles customer relations and complaints positively, and promotes Albertson’s philosophy of personalized service. It helps control shrink, prevent sales of out-of-code products, and ensure compliance with sanitation, safety, security, and other Company policies. The role may open and close the store and provide backup cashier coverage. It may also involve suggestive selling and other sales techniques. All duties must be performed accurately, honestly, and with integrity; other duties may be assigned as needed. This safety-sensitive role involves working throughout the Grocery Department, including exposure to equipment and work aids, cold cases, coolers, freezers, receiving areas, and occasionally outdoor conditions. The store environment is temperature-controlled. The work may require standing and walking for extended periods, lifting and maneuvering objects up to approximately 80 pounds, climbing ladders, and operating fully loaded hand trucks and pallet jacks. Nights, weekends, and holidays may be required.

Requirements

Thorough understanding of overall Company practices, policies, and procedures.
Strong written and oral communication skills.
Good leadership and interpersonal skills.
Proven ability to manage and develop people.
Ability to maintain composure when dealing with customers, vendors, and coworkers.
Ability to work alone with minimal supervision and to work as a team player.
Friendly, courteous, and takes initiative; able to concentrate and manage interruptions and customer complaints.
Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
Ability to judge and react to business activity.
Knowledge of basic mathematics, weights, and measures.
Knowledge of product variety, product location, and perishability.
Ability to stand and walk for long periods.
Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds.
Ability to climb ladders, properly stack items, and operate fully loaded hand trucks and pallet jacks.
Manual dexterity and good eye-hand coordination.
Mental alertness to complete work activities safely and accurately.
Ability to work at different times of day with little or no supervision.
Ability to work nights, weekends, and holidays.
Ability to use cleaning supplies, chemicals, and safety cutters as needed.
Compliance with Company policies, including attendance, grooming standards, and dress code.

Responsibilities

Champion Company and Division customer service programs to meet or exceed customer service goals.
Handle customer relations positively, including resolving complaints effectively, and promote personalized service.
Perform ordering, receiving, storing, pricing, stocking, rotating, and merchandising duties.
Assist the Grocery Manager and Grocery Third Person with planning, organizing, and directing day-to-day Grocery Department operations.
Assist in implementing Company and Division merchandising policies and Store Director instructions.
Help control shrink and prevent the sale of out-of-code products.
Ensure compliance with Company sanitation, safety, security, and other policies, and initiate corrective action as needed.
Direct and control the entire store in the absence of the Store Director, Grocery Manager, and Grocery Third Person.
Open and close the store.
Provide backup cashier coverage when needed.
Use suggestive selling and other sales techniques.
Perform all duties accurately, honestly, and with integrity.
Perform other necessary and assigned duties.