Grocery Fourth Person

Albertsons Companies•Goodyear, AZ

About The Position

Assists the Grocery Manager and Grocery Third Person in operating the Grocery Department, including supervising and training personnel and performing ordering, receiving, storing, pricing, rotating, stocking, and merchandising duties. Helps plan, organize, and direct daily department operations and implement company and division merchandising policies or Store Director instructions. Controls shrink and prevents the sale of out-of-code products. In the absence of the Store Director, Grocery Manager, and Grocery Third Person, directs and controls the operation of the entire store. The role champions customer service programs, handles customer relations and complaints positively, and promotes Albertson’s philosophy of personalized service. It helps ensure compliance with sanitation, safety, security, and other company policies, initiating corrective action as needed. Duties also include opening and closing the store, potentially serving as a backup cashier, and using suggestive selling and other sales techniques. All duties must be performed accurately, honestly, and with integrity; other required duties may be assigned. This is a safety-sensitive position because its responsibilities include tasks that could affect the safety or health of the employee or others. Work takes place in a temperature-controlled store, with exposure to cold cases, coolers, freezers, varying temperatures in loading and receiving areas, and occasionally outdoor conditions. The role involves potential hazards from department equipment and work aids.

Requirements

Thorough understanding of overall company practices, policies, and procedures.
Strong written and oral communication skills, leadership and interpersonal skills, and demonstrated ability to manage and develop people.
Ability to remain composed when dealing with customers, vendors, and co-workers; work alone with minimal supervision; and contribute as a team player.
Friendly and courteous manner, initiative, ability to concentrate, and ability to handle interruptions and customer complaints.
Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
Ability to judge and react to business activity; knowledge of basic mathematics, weights and measures, product variety, product location, and perishability.
Ability to stand and walk for long periods.
Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds; may need to climb ladders.
Ability to properly stack and operate fully loaded hand trucks and pallet jacks.
Manual dexterity, good eye-hand coordination, and mental alertness to complete work safely and accurately.
Ability to work at different times of day with little or no supervision, including nights, weekends, and holidays.
Ability to use cleaning supplies, chemicals, and safety cutters when needed.
Compliance with company policies, including attendance, grooming standards, and dress code.

Responsibilities

Champion company and division customer service programs and meet or exceed division customer service goals.
Handle customer relations positively, including resolving customer complaints effectively, and promote Albertson’s philosophy of personalized service.
Perform ordering, receiving, storing, pricing, stocking, rotating, and merchandising duties.
Assist the Grocery Manager and Grocery Third Person in planning, organizing, and directing the Grocery Department’s day-to-day operations.
Assist with implementing company and division merchandising policies and Store Director instructions.
Control shrink and prevent the sale of out-of-code products.
Ensure compliance with company sanitation, safety, security, and other policies, and initiate corrective action as needed.
Open and close the store; provide backup cashier coverage when needed.
Use suggestive selling and other sales techniques.
Perform all job duties accurately, honestly, and with integrity.
Perform other necessary and required duties as assigned.