GROCERY/DEPT LEADER

The Kroger Co. • Redmond, WA

2d

About The Position

The Grocery/Dept Leader directs and supervises department functions and activities while supporting day-to-day grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to provide excellent service through the company’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety.

The leader oversees inventory, stocking, pricing, promotions, scheduling, expenses, and department financial performance. They train, develop, supervise, and coach associates, communicate relevant information, and collaborate with the team to meet company and store goals. The role also requires compliance with food-safety rules, applicable laws, and company guidelines, and the ability to assist customers and community members, including minors, individuals with special needs, and older adults.

Requirements

• High school diploma or GED.
• Any management experience.

Nice To Haves

• One year of grocery retail experience.

Responsibilities

• Adhere to food-safety regulations and guidelines, ensure proper temperatures in cases and coolers, and maintain temperature logs.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
• Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
• Plan, organize, and supervise the inventory process.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Monitor inventory and stocking conditions and note discrepancies.
• Assist store management with department budgets and profit-and-loss reviews, and take appropriate action on financial reports.
• Monitor and control department expenses.
• Stay current with present, future, seasonal, and special advertisements.
• Implement the department’s period promotional plan.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions in partnership with store management.
• Understand the store layout and locate products.
• Maintain knowledge of department products, answer questions, and make product suggestions.
• Follow local, state, and federal laws and company guidelines.
• Train and develop associates, and participate in the performance appraisal process.
• Develop adequate schedules to manage customer volume throughout operating hours.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Communicate company, department, and job-specific information to associates.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED