GROCERY/DEPT LEADER

The Kroger Co. • Gilbert, AZ

1d

About The Position

The Grocery/Dept Leader directs and supervises the department’s functions and activities while supporting day-to-day grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to deliver excellent service through the company’s Customer 1st strategy. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position oversees food safety, inventory, pricing, promotions, department expenses, scheduling, and associate training and development. It works with store management on budgets and financial reviews, collaborates with associates to meet store goals, and provides customer support, including assistance to minors, people with special needs, and older adults.

Requirements

• High school diploma or GED.
• Any management experience.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to follow directions and seek assistance when needed to resolve customer and business issues.
• Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

• One year of grocery retail experience.

Responsibilities

• Follow food safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management about customer or employee accidents.
• Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
• Plan, organize, and supervise the inventory process.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Monitor inventory and stocking conditions and note discrepancies.
• Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action on financial reports.
• Monitor and control department expenses.
• Stay current on present, future, seasonal, and special advertisements.
• Implement the department’s promotional plan for each period.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions in partnership with store management.
• Learn the store layout and locate products; maintain product knowledge and answer questions or make suggestions to customers.
• Follow local, state, and federal laws and company guidelines.
• Train and develop associates and participate in the performance appraisal process.
• Develop schedules that manage customer volume throughout operating hours.
• Collaborate with associates and promote teamwork to achieve company and store goals.
• Communicate company, department, and job-specific information to associates.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
• Act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance as needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and career pathways offering potential for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED