Macey's Grocery Clerk

Ridley’s Family Markets•Santaquin, UT

About The Position

The Grocery Clerk performs courtesy clerk duties while maintaining accurate, productive work and providing friendly, courteous service to guests. The role supports front-end operations, assists with store housekeeping, and helps maintain carts and the parking lot. Reasonable accommodations may be researched to enable individuals with disabilities to perform essential duties. Management may expand the duties and responsibilities as necessary.

Requirements

  • No license is required.
  • Ability to write, speak, hear, and understand spoken words to respond promptly to pages and requests from team members and guests.
  • Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
  • Ability to use any equipment necessary to complete courtesy clerk duties.
  • No prior experience required.
  • Must be at least 16 years old; must be 21 years old to sell tobacco products and/or alcohol.
  • Ability to apply common-sense understanding to written, oral, or diagram-based instructions and to help resolve team member or guest concerns.

Responsibilities

  • Exhibit and develop customer relations through friendly and courteous behavior.
  • Promote high morale in the department and store through honest, open, and professional communication.
  • Maintain good working relationships with other department managers to help improve storewide sales.
  • Comply with company policies, programs, and directives in the Code of Conduct.
  • Set a professional example for other store team members.
  • Bag guests’ purchases promptly and efficiently according to guidelines, and carry purchases to guests’ automobiles, ensuring products are placed safely.
  • Keep bag slots stocked and provide supplies needed for efficient front-end operations, using supplies wisely.
  • Assist with price checks and go-backs.
  • Assist with general housekeeping and assigned sweep-sheet duties.
  • Keep the parking lot clear of carts and return carts to the proper store location as directed by management, following cart-retrieval safety policies.
  • Remove clutter from carts and wipe down kids’ carts before putting them away.
  • Do not accept tips; if a guest persists, turn the money in to the service desk, except in Nevada.
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