Macey's Grocery Manager

Ridley’s Family Markets•Santaquin, UT

About The Position

The Grocery Manager assists in planning, organizing, and directing the activities of the Grocery Department. The role helps maintain sales, labor, inventory, security, and merchandising according to company policies, budgets, and guidelines. It includes receiving, storing, pricing, and merchandising grocery products; maintaining department records; and coordinating with other departments to support the flow of products and service throughout the store. The manager is expected to build positive customer and team relationships, communicate professionally, support department personnel through training and evaluation, and teach grocery production fundamentals such as stocking, facing, stacking, unloading, organizing, and finishing. The role also monitors competitive activity and uses sound judgment to protect the company’s interests and investment.

Requirements

Previous grocery experience.
Certification required to operate a forklift and/or pallet jack.
City, county, state, and/or federal certifications may be required; the description also states that none are required.
Ability to write, speak, hear, and understand spoken communication to respond to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Basic computer skills are required; the description also states that excellent computer skills, including MS Excel and Word, are required.
Ability to use or operate a pallet jack, forklift, box cutters, ordering machine, computer, and two-wheeler.
Basic math skills, including working with money, weight, measurement, volume, arithmetic, and percentages.
Understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other assigned paperwork.
At least 18 years of age; at least 21 years of age to sell tobacco products and/or alcohol.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to help resolve team-member or guest concerns.

Responsibilities

Exhibit friendly, courteous behavior and develop strong customer relations.
Promote department and store morale through honest, open, and professional communication.
Maintain productive working relationships with other department managers to improve storewide sales.
Comply with company policies, programs, directives, and the Code of Conduct.
Set a professional example for other store team members.
Assist in planning, organizing, and directing Grocery Department activities.
Cost materials to determine appropriate retail prices.
Support department personnel development through regular training, evaluation, and counseling procedures.
Teach grocery production fundamentals, including stocking, facing, stacking, unloading, organizing, and finishing.
Plan merchandising programs to increase sales and assist management with cross-merchandising ideas.
Help control department labor and inventory within established budgets and guidelines.
Help maintain department security in accordance with company policy and directives.
Monitor competitive activity in the store’s marketing areas and use sound, honest judgment to protect company interests.
Receive, store, price, and merchandise grocery products.
Coordinate and communicate with other departments to support the flow of products and service throughout the store.
Maintain accurate and appropriate department records.